Note fondée sur 478 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Utile
Publié le 2 déc. 2019 sur HotelsPeu de choses à proximité, mais convenable pour le prix et la propreté. Réception et salle de déjeuner, rénovées. Chambre propre.
Commentaires de Gestion de l’hôtel
28 déc. 2019 par Frontdesk, Gestion de l’hôtel
Thank you choosing our hotel for your stay, and we appreciate your feedback! Hope to see you again in the future.
par un voyageur
Publié le 5 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Freddie,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
par un voyageur
Publié le 1 oct. 2024 sur Expedia
No public transportation around.
Very basic hotel.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi David,Thank you for sharing your feedback regarding your recent stay with us. We understand that our hotel's location may not be ideal for everyone, especially when it comes to public transportation options. However, we take pride in providing a comfortable and basic experience that caters to a wide range of guests, and our team is dedicated to ensuring that your needs are met during your visit. We appreciate your comments, as they help us identify areas for improvement and enhance our guests’ experiences in the future.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Martha,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.
par un voyageur
Publié le 19 sept. 2024 sur Expedia
This place was nothing short of gross. The sheets were stained in a scary spot, the bathtub was dirty and there were urine dribbles around the toilet. Horrific.
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Manager, Gestion de l’hôtel
Hello Elle,We appreciate your feedback and apologize for any inconvenience you experienced. We take cleanliness very seriously and will address this matter with our housekeeping team to ensure our standards are met. Thank you for bringing this to our attention.
par un voyageur de Phoenix
Publié le 25 juill. 2024 sur Expedia
Fairly quiet
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Manager, Gestion de l’hôtel
Hello Yecenia,We appreciate your feedback on the quietness of our hotel. Our team values guest input to continually improve our services. Thank you for staying with us.
par un voyageur
Publié le 15 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Regina,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.
par un voyageur
Publié le 12 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 juin 2024 par Manager, Gestion de l’hôtel
Hello Aylene,We are thrilled to hear that you had a wonderful stay with us! Should you have any further comments or suggestions, please do not hesitate to contact us directly. We look forward to welcoming you back soon!
par un voyageur
Publié le 3 juin 2024 sur Expedia
The place was nice very clean just the surrounding buildings were a little dirty.
Commentaires de Gestion de l’hôtel
4 juin 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Mauel,Thank you for taking the time to share your thoughts. We're delighted you found our hotel to be clean and inviting! While we can't control the condition of the surrounding buildings, we appreciate you letting us know about your observations. Our focus is on providing a comfortable and relaxing environment for our guests within the hotel itself, and we're happy to hear we achieved that for you.
par un voyageur
Publié le 1 juin 2024 sur Expedia
They have bed bugs
Commentaires de Gestion de l’hôtel
2 juin 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Paulina,We take all guest concerns seriously, including reports of bed bugs, and our dedicated team promptly investigates any such claims. However, after thorough inspection by professional exterminators, we found no evidence of bed bugs in the reported room or any adjoining areas. Our rigorous cleaning protocols and regular pest control measures ensure the highest standards of hygiene and comfort for all our guests. We regret any inconvenience this may have caused and remain committed to maintaining the quality and cleanliness of our accommodations.
