Note fondée sur 568 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Absolutely horrible stay !!!
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Manager, Gestion de l’hôtel
Hello Gordon, We regret to hear that your experience did not meet your expectations. Your feedback is valuable to us in continuing to improve our services for all guests. Feel free to reach out to our management team with any further details about your stay.
par un voyageur
Discusting
Publié le 15 sept. 2024 sur HotelsRoaches, changed rooms and roaches again. Reservation was cancelled and booked at a different hotel
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Manager, Gestion de l’hôtel
Dear Guest, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
par un voyageur
Publié le 10 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Manager, Gestion de l’hôtel
Hello Courtney,We are stoked to hear that you had an excellent experience during your stay with us. We hope to welcome you back soon for another outstanding stay!
par un voyageur
Publié le 22 juill. 2024 sur Hotels
We did not feel safe at hotel and on the property parking lot. We left for that reason. Questioned if security was provided and never saw the red car she stated was security. The two bathroom towels were pool towels. The pool was green and exterior building damage. I wanted a refund or credit.
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Manager, Gestion de l’hôtel
Hello Rudy, We apologize for any inconvenience you experienced during your stay. Safety and security are our top priorities, and we take all feedback seriously. Our security measures are in place, but we regret if they were not visible to you. We strive to ensure guests have a positive experience and appreciate your feedback for improvement.
par un voyageur
1 night in Houston.
Publié le 19 juin 2024 sur HotelsWe enjoyed our stay. Room was in good shape and clean and was very spacious. Hotel was close to airport and several fast food locations.
Commentaires de Gestion de l’hôtel
22 juin 2024 par Manager, Gestion de l’hôtel
Hello James,Thank you for sharing your positive feedback about your recent stay with us. We are delighted to hear that you found your room clean, spacious, and convenient to the airport and nearby dining options. We appreciate your kind words and hope to welcome you back in the future.
par un voyageur
Publié le 8 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 juin 2024 par Manager, Gestion de l’hôtel
Hello DAVID,We're sorry to hear your experience fell short of expectations. Please don't hesitate to contact us with any specific feedback you'd like to share so we can improve our services.
par un voyageur
Publié le 7 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 juin 2024 par Manager, Gestion de l’hôtel
Hello Ray,We are thrilled to hear that you had an excellent experience at our hotel! We look forward to welcoming you back again soon for another memorable stay.
par un voyageur
Publié le 3 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 juin 2024 par Manager, Gestion de l’hôtel
Hello Peyton,We are delighted to hear that you had a wonderful experience during your stay with us! We look forward to welcoming you back again soon.
par un voyageur
Publié le 2 juin 2024 sur Expedia
It’s a nice hotel and if provided some simple fruit in breakfast that will be nicer.
Commentaires de Gestion de l’hôtel
3 juin 2024 par Manager, Gestion de l’hôtel
Hello James,We appreciate your feedback and are pleased to hear you enjoyed your stay with us. Your suggestion regarding breakfast options will be shared with our team for consideration. We hope to welcome you back in the future for another pleasant experience.
par un voyageur
Publié le 2 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 juin 2024 par Manager, Gestion de l’hôtel
Hello Robert, We are delighted to hear that you had a pleasant stay with us! We hope to welcome you back soon for another enjoyable experience.
