Note fondée sur 767 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,2 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 mars 2020 sur Hotels
Commentaires de Gestion de l’hôtel
14 mars 2020 par Tolga Ozok - Dir. of Rooms, Gestion de l’hôtel
Dear Melanie,
Thank you for choosing The C. Baldwin Hotel, Curio Collection by Hilton and sharing your kind feedback. We are very happy to see that you enjoyed your stay, staff, amenities and our great location!
We hope to welcome back you in the near future again.
par un voyageur
Publié le 7 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 oct. 2024 par Tessa Denis , Gestion de l’hôtel
Thank you for your wonderful feedback! We’re thrilled to hear that you rated your stay 5 out of 5. Your satisfaction is our top priority, and we appreciate your awesome feedbackWe look forward to welcoming you back soon!
par un voyageur
Publié le 6 août 2024 sur Expedia
N/a
Commentaires de Gestion de l’hôtel
9 août 2024 par General Manager, Gestion de l’hôtel
Dear Afi,Thank you for sharing your rating with us. We are delighted that you enjoyed your visit and hope you'll consider returning to C. Baldwin, Curio Collection by Hilton, for another excellent stay soon! Warm regards,Charley M.General Manager
par un voyageur
Publié le 6 août 2024 sur Expedia
The property is very beautiful. However, their staff and service needs work. They could also stand to increase the hotel security so visitors do not ruin the experience for others.
Commentaires de Gestion de l’hôtel
8 août 2024 par General Manager, Gestion de l’hôtel
Dear Saskia,Thank you for sharing your thoughts. We're glad to hear you found our property beautiful, but we're concerned to learn about the issues with service and security. Your feedback is invaluable in helping us improve, and we will address these areas to enhance the overall guest experience. We hope to welcome you back and provide a more satisfying stay in the future.Warm regards,Charley M.General Manager
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2024 par Tessa Denis , Gestion de l’hôtel
Thank you for choosing the C. Baldwin Hotel for your recent stay in Houston and for sharing such a positive review. We’re delighted you enjoyed your time with us.We look forward to welcoming you back on your next visit!
par un voyageur
Publié le 6 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 août 2024 par Tessa Denis , Gestion de l’hôtel
Thank you for staying with us and sharing your feedback. I'm sorry we didn’t fully meet your expectations. Your input is important, and we’ll use it to improve our services.We hope to welcome you back and offer an even better experience next time.
par un voyageur
Publié le 5 août 2024 sur Expedia
In Room 911, the carpet has huge stains.It needs to be shampooed or replaced and the sofa is old and worn. It should be replaced as well.
Commentaires de Gestion de l’hôtel
8 août 2024 par General Manager, Gestion de l’hôtel
Dear DeValory,It was a pleasure having you as our guest recently, and we thank you for taking the time to share your thoughts. Guest feedback is our foremost catalyst for effective change, so you can rest assured that we will use yours to guide our efforts. We hope to welcome you back in the future for a seamless stay worthy of a perfect rating.Warm regards,Charley M.General Manager
par un voyageur
Publié le 5 août 2024 sur Expedia
The front desk staff was excellent, and knowledgeable about the area. The decor of the hotel was chic and my view was nice too. I am eager to come back!
Commentaires de Gestion de l’hôtel
6 août 2024 par General Manager, Gestion de l’hôtel
Dear Brittney,It brightens our day to know that you had a fantastic stay with us! We are thrilled our hospitable team left a memorable impression on you, and we appreciate you mentioning our tasteful decor and stunning views. Thank you for your perfect rating, and we look forward to your return as well! Warm regards,Charley M.General Manager
par un voyageur
Publié le 4 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 août 2024 par Tessa Denis , Gestion de l’hôtel
Thank you for staying with us and sharing your feedback. I'm sorry we didn’t fully meet your expectations. Your input is important, and we’ll use it to improve our services.We hope to welcome you back and offer an even better experience next time.
par un voyageur
Publié le 4 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 août 2024 par Tessa Denis , Gestion de l’hôtel
Thank you for choosing the C. Baldwin Hotel for your recent stay in Houston and for sharing such a positive review. We’re delighted you enjoyed your time with us.We look forward to welcoming you back on your next visit!
