Note fondée sur 911 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de springfield
Publié le 24 oct. 2024
BEEN COMING HERE FOR YEARS AND IT NEVER LOOKS OLD OR RUNDOWN, IT IS WELL MAINTAINED AND THE STAFF IS GREAT...
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Rahul V, Gestion de l’hôtel
Dear Michael,Greetings!!!Thank you for sharing your experience with us! ..We are so grateful for your kind words and 5-star rating! ..Wow! ..We appreciate your feedback and are delighted to know you enjoyed our service.Thank you for taking the time to leave us a review.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Checked out after one night. Terrible experience
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Nirav P., Gestion de l’hôtel
Dear Bill,We appreciate you staying with us. We are extremely sorry for your unpleasant stay with us. If you can provide the issues about your experience by emailing us candlewoodsuiteslct@gmail.com, it will help us to correct it.
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Nirav P., Gestion de l’hôtel
Dear Jhordan,We appreciate you staying with and 10 out 10 review. We hope to serve you in near future.
par un voyageur
Beware
Publié le 13 sept. 2024 sur HotelsI should have read more reviews. Walking in the hotel smelled a little weird thought it was just a cleaning chemical that my nose was sensitive to. But when I walked into our room, it smells like roach poop. I’m not sure if anyone knows what that smells like. But if you’ve lived or visited anyone that was infested with roaches. Their cabinets would smell like that. There was roaches in our room. When I went to speak to the front desk. I told him what was going on. And instead of him helping me. He was looking behind me watching TV once he was done then he spoke to me. I said a couple more words. And his eyes went back to the TV. And I had to wait for a response because he was still watching TV. They offered me to change rooms. Told him no thanks if there’s one roach there will be more. And I do not want to take roaches home in my luggage. I booked for two nights. Only stayed for one. The hotel did not refund me for the one night I didn’t stay.
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Nirav P., Gestion de l’hôtel
Dear Lorraine,We appreciate you staying with us while visiting League City. We apologize deeply for the issues you have encountered with room and our front desk agent. Upon checking the room by our exterminator company, we could not find the any roach activity in the room. We even removed the back splash completely that is showed in the pictures. You could have told us right away after checking into room that you smell roach and we could have given you the different room. We take these issue very seriously. Next time please let the front desk know at any hotel you stay in as it helps hotel to correct the issues.
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Nirav P., Gestion de l’hôtel
Dear miesha,We appreciate you staying with us. We are thankful to your 10 star review.
par un voyageur
Publié le 8 sept. 2024
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Nirav P., Gestion de l’hôtel
Dear Kimberly,We appreciate you staying with us. We are sorry to hear that your stay was not up to expectation. We hope you will give us one more chance to provide you with 5 star service.
par un voyageur
Publié le 6 sept. 2024 sur Expedia
The staff was very sweet and attentive especially the young lady and the older lady who worked the front desk both amazing and very sweet. I will definitiely stay here again. Thank you for an amazng experience!!
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Nirav P., Gestion de l’hôtel
Dear Jacob,We appreciate you staying with us. We appreciate your kind words. Our Front desk staff is delighted to know that they provided pleasant service. We will see you in near future and serve you with energy.
par un voyageur
Publié le 28 août 2024 sur Expedia
Horrible all the way around
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Rahul V, Gestion de l’hôtel
Dear Tiffany,Greetings!!!Sorry for the inconvenient experience we really starve our best to meet the guest needs to the fullest.we do appreciate your concern and look forward to welcome you back with corrective steps we have taken as suggested by you.Once again sorry for the inconvenice and hope that you would reconsider staying with us once again.
par un voyageur
Publié le 20 août 2024 sur Expedia
Fine
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Rahul Vaidya, Gestion de l’hôtel
Dear JoeThank you for sharing your experience with us! ...We are so grateful for your kind words and 5-star rating! ..Wow! ..We appreciate your feedback and are delighted to know you enjoyed our service. ..Thank you for taking the time to leave us a review.
