Note fondée sur 189 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Roaches and fleas
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Walk in to a full slummer party in lobby and rude greeting. The smell was horrible like feet I asked about on site vending machine and was shown a display of things to buy that had maybe two bags of potato chips completely empty. Worse $112 I ever spent
par un voyageur
Publié le 21 sept. 2024 sur Hotels
par un voyageur
POOL COULD BE BETTER
Publié le 27 août 2024 sur HotelsEverything was exactly how I expected with the exception of the pool being out of service. My children were looking forward to playing in the pool. The pool was very green, it looked unhealthy to go in.
par un voyageur
Publié le 24 août 2024 sur Expedia
I booked a double queen for this hotel and paid ahead of time. We checked in, got to the room, and it was a single king. I have 3 kids so that didn’t work for me. I called the office and then apologized but then said they didn’t have any other rooms. When I asked about a refund to get another hotel for the night, they said they couldn’t do that because the manager wouldn’t be in until morning so I’d have to talk to them then.
We then went through Expedia to try to get a refund and they told them the same thing. As I was on hold, we saw a cockroach that my husband promptly killed on the alarm clock.
We had no option but to stay. The only saving grace is that there were not bed bugs. When my husband went to get bedding for the pullout couch, they said they accidentally locked the cabinet with bedding and gave him a random assortment of sheets.
The pool was filthy so my kids were disappointed that I told them we wouldn’t be swimming this trip. The entire hotel was in disrepair. The hotel was missing tiles and the lights on the buttons didn’t even work. The whole hotel smelled like mildew and there were fire ants all around the back of the building.
When we got to breakfast hours before it was over, everything was empty and they took a long time to refill it. The sausage was undercooked and the whole stay was subpar.
I want my money back. I will never be staying here again.
par un voyageur
Publié le 12 août 2024 sur Expedia
par un voyageur
Don’t stay here
Publié le 10 août 2024 sur HotelsAwful customer service. Person checking us in looked like he just got off the streets. They sold our room that we RESERVED to another party so we had ppl sleep on the floor! Toilet had poop in it, pillows were a hard square. Told me they could provide a discount and then retracted it because I booked with a third party. Needless to say, we will not be returning
par un voyageur
Publié le 9 août 2024 sur Expedia
par un voyageur
Publié le 29 juill. 2024 sur Hotels
good
par un voyageur
Publié le 27 juill. 2024 sur Expedia
We ended up not staying and having to go to another hotel. The facility and room were dirty our sheet had not been changed. The front desk clerk even confirmed that it looked like they had not been changed. We left, they told us we would have to go through Expedia to get a refund, we still have not gotten a refund.
