Note fondée sur 916 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Bon hôtel, personnel agréable
Publié le 27 sept. 2018 sur HotelsBon hôtel avec stationnement gratuit, pratique, bonnes prestations ! Dommage que le ménage n’ait pas été fait tous les jours.
Commentaires de Gestion de l’hôtel
28 sept. 2018 par GM, Gestion de l’hôtel
Hello,
Thank you very much for your feedback, we appreciate you taking the time to offer direct feedback.
We look forward to having you having you back again in the near future, perhaps during RenFest.
Regards,
Phil
par un voyageur
Publié le 11 août 2024 sur Expedia
Probably better to have water bottles in the room and the AC is work sometimes and sometimes it doesn’t since TX is hot state it was uncomfortable night something. Also for breakfast have some eggs as well.
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Aroona, Thank you for sharing your feedback with us. We appreciate your suggestions regarding the availability of water bottles in the rooms, the AC performance, and breakfast options. We will forward your comments to the relevant departments for their review and consideration for future improvements. Your input is valuable to us as we strive to enhance our guest experience.
par un voyageur
Publié le 10 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Cirilo,We're thrilled to hear that you had a fantastic stay with us! We look forward to welcoming you back soon for another wonderful experience.
par un voyageur
Publié le 7 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 août 2024 par Manager, Gestion de l’hôtel
Hello Michael,We're glad you enjoyed your stay with us! We hope to welcome you back soon for an even better experience.
par un voyageur
Publié le 6 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 août 2024 par Manager, Gestion de l’hôtel
Hello LaNiya,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. We hope to welcome you back again soon for another fantastic stay!
par un voyageur
I would not recommend it.
Publié le 5 août 2024 sur HotelsWe had a baseball tournament in town and decided to stay here because of its proximity to the fields. The room smelled horrible and was not very clean. We asked for extra towels, and the front desk would not give us extras until we brought the used ones as an exchange. Water bugs everywhere.
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello HOMERO,We appreciate you choosing our hotel for your stay during the baseball tournament. We are sorry to hear about the cleanliness issues you experienced in your room. Your feedback is valuable and will be shared with our team for further review. Please feel free to contact our management team directly to address any additional concerns you may have.
par un voyageur
Publié le 1 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Hello Jose,We are sorry to hear that your stay did not meet your expectations. Please feel free to contact us directly with any specific feedback you would like to share. We value your input and would appreciate the opportunity to address any concerns you may have had during your time with us.
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Perfect costumer service and clean environment it's a nice place but just that I didn't get to use the pool because it was under maintenance during my stay
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Hello Derrick,We appreciate your positive feedback about our customer service and cleanliness. We apologize for any inconvenience caused by the pool maintenance during your visit. We encourage you to reach out to our management team for further assistance or information regarding the pool availability in the future.
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 août 2024 par Manager, Gestion de l’hôtel
Hello Jacob, We're sorry to hear you didn't fully enjoy your stay. Please feel free to contact us directly with any feedback you may have so we can address your concerns and improve our services.
par un voyageur
Publié le 30 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par Manager, Gestion de l’hôtel
Hello Kimberley,We are so glad to hear of your wonderful stay and the encounters you had with our team who are constantly striving to serve our guests with warm hospitality! We look forward to welcoming you back.
