Note fondée sur 1 355 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
4,1 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Cafards
Publié le 17 juin 2023 sur HotelsCommentaires de Gestion de l’hôtel
20 juin 2023 par DTHG, Gestion de l’hôtel
Good afternoon, Thank you for choosing us for your Houston visit. We apologize for the inconvenience that you experienced; your room has been closed for inspection and treatment by our third-party specialists. We regret that we were unable to win your heart in full, and we hope to have another opportunity to do so in the future. Abigail OlajayDirector of Operations
par un voyageur
Publié le 31 déc. 2024
Dirty room and bathroom.
Commentaires de Gestion de l’hôtel
2 janv. 2025 par DTHG, Gestion de l’hôtel
Dear Edward, Thank you for spending your time with us and for sharing your thoughtful comments. We will be using your review in our ongoing team training though, on behalf of our whole team, we apologize for any lapse in our standards you experienced during your visit. We hope to be given a chance to win your heart in full in the future and, should you find any aspect of your room to be less than exceptional on your next Houston trip, it would be our pleasure to provide a change. Kind regards, Calvin WareGeneral Manager
par un voyageur
Publié le 22 nov. 2024
So close to the galleria. Staff was nice. Property and room were phenomenal and overall a great place! Will definitely stay again when I’m in Houston.
Commentaires de Gestion de l’hôtel
26 nov. 2024 par DTHG, Gestion de l’hôtel
Dear Courtney Marie, We are overjoyed to hear that you had such a memorable Houston Galleria excursion! We humbly agree, our spacious suites provide the perfect home base for exploring all of the exceptional shopping, dining, and entertainment options the area has to offer. The fact that you are already imagining your next visit is the greatest of accolades and, on behalf of all our colleagues, we look forward to extending our warm welcome again in the months and years to come. Kind regards, Calvin WareGeneral Manager
par un voyageur de ROANOKE
Publié le 6 nov. 2024
Commentaires de Gestion de l’hôtel
7 nov. 2024 par DTHG, Gestion de l’hôtel
Dear Anthony, Your high marks are music to our ears! We eagerly await the next chance to extend our warm welcome. Best regards, Calvin WareGeneral Manager
par un voyageur
Publié le 31 oct. 2024
The rooms are great and larger than normal
Commentaires de Gestion de l’hôtel
1 nov. 2024 par DTHG, Gestion de l’hôtel
Dear Nicholas, A spacious suite, an inspiring vista, and a wide relaxing balcony are certainly a treat to come home to after a long day of shopping and dining at the Houston Galleria! We are delighted you had such an exceptional trip, and hope you are looking forward to your next visit as much as we are. Kind regards, Calvin WareGeneral Manager
par un voyageur
Publié le 14 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 oct. 2024 par DTHG, Gestion de l’hôtel
Dear Timothy,We are delighted that you had an exceptional time at our spacious suites. Until your next memorable visit, we wish you all the best. Warm regards, Calvin WareGeneral Manager
par un voyageur
Publié le 14 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 oct. 2024 par DTHG, Gestion de l’hôtel
Dear Joshua, Your high marks put a smile on our faces! Until your next exceptional Houston excursion, we wish you all the best!Warm regards, Calvin WareGeneral Manager
par un voyageur
Publié le 13 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 oct. 2024 par DTHG, Gestion de l’hôtel
Dear Diana, Thank you for visiting and for sharing your perfect score! We look forward to hosting your next exceptional trip, hopefully, sooner rather than later. Best regards, Calvin WareGeneral Manager
par un voyageur
Publié le 13 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 oct. 2024 par DTHG, Gestion de l’hôtel
Dear Alejandro, Your perfect score puts a smile on our faces! Until your next exceptional Houston journey, we wish you safe travels. Kind regards, Calvin WareGeneral Manager
par un voyageur
Publié le 13 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 oct. 2024 par DTHG, Gestion de l’hôtel
Dear Ronald, It is a pleasure to know that you had an exceptional time at our Houston abode! On behalf of the whole team, we look forward to extending our warm welcome again in the months and years to come. Best regards, Calvin WareGeneral Manager
