Note fondée sur 564 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,1 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Manager, Gestion de l’hôtel
Hello Elizabeth,We are thrilled to hear that you had a wonderful stay at our hotel. We hope to welcome you back soon for another exceptional experience.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
This property is not clean on the outside or inside the carpet is stained bed blankets are old and smells stale refrigerator was loud and door wouldn’t close all the way
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Manager, Gestion de l’hôtel
Hello DeShonda, We apologize for the inconvenience you faced during your stay with us. Your feedback is valuable, and we will address these cleanliness and maintenance issues with our team to prevent reoccurrence. We appreciate you bringing these concerns to our attention for future improvements.
par un voyageur
Publié le 3 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello Hazel,We are grateful to hear that you had a wonderful experience during your stay with us! We hope to welcome you back again soon for another perfect stay.
par un voyageur
Publié le 1 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Manager, Gestion de l’hôtel
Hello Ashlee, We're sorry to hear that your experience fell short of expectations. Please feel free to contact us directly to discuss any specific concerns from your stay. We value your feedback.
par un voyageur
Publié le 26 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 mai 2024 par Manager, Gestion de l’hôtel
Hello Fernanda,We're thrilled to hear you had a great stay with us! We look forward to welcoming you back soon.
par un voyageur
Publié le 21 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 juin 2024 par Manager, Gestion de l’hôtel
Hello Dan,We appreciate you choosing our hotel for your stay. Should you have any concerns or feedback to share from your experience, please do not hesitate to reach out to us. We value your input and would love to hear from you.
par un voyageur
Publié le 31 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 avr. 2024 par Manager, Gestion de l’hôtel
Hello Agustin, We're sorry to hear about your experience. Please feel free to reach out to us with any details so we can address this promptly. We value your feedback and strive to improve for all our guests.
par un voyageur
Publié le 25 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 mars 2024 par Manager, Gestion de l’hôtel
Hello LaAnnika, We appreciate you choosing our hotel for your stay. Please do not hesitate to contact us directly with any concerns or feedback you may have so we can address them accordingly. We hope to welcome you back in the future for an improved experience.
par un voyageur
Publié le 16 mars 2024 sur Hotels
Picture of the outside looks exactly like what’s posted on site. Once I made it to check in the receptionist was very UNFRIENDLY, showing emotion as if he did not want to be there. He slid the check in sheet for me to sign in and didn’t specify what I was signing, rudely. Once checked in, could not find any parking spot to park, unlocked room door and I asked myself what the hell did I book. Everything about the room was dirty, stale smoke smell embedded in room, crack under the door where you could see outside. Meaning, enough room for critters to crawl inside and leave back out if chosen. Roll of toilet paper that was left on the roll shown it was used from a previous stay. Everything about the room was horrible. I felt like a construction worker that had booked for weekly ratings. HORRIBLE!!!! Reviews and ratings others left were definitely lies.
Commentaires de Gestion de l’hôtel
18 mars 2024 par Manager, Gestion de l’hôtel
Hello Tierra, We are sorry to hear about your experience and appreciate your feedback. We strive to provide a welcoming environment for all our guests. Please feel free to contact our management team directly to discuss your concerns further. We value all feedback as it helps us improve our services.
par un voyageur
Publié le 13 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 mars 2024 par Manager, Gestion de l’hôtel
Hello Alexis, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
