Note fondée sur 921 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,2 Service et personnel
3,1 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Houston G
Publié le 24 févr. 2020 sur HotelsNice place in Houston. Next to the shopping center and a bus line to downtown.
Commentaires de Gestion de l’hôtel
25 févr. 2020 par Hotel Management, Gestion de l’hôtel
Gael, thank you for the great review. We love knowing how pleased you were with our location and appreciated the easy access to shopping. Thank you for choosing Extended Stay America. We hope you will make the same choice when your travels bring you back to Houston.
Sincerely,
Hotel Management
par un voyageur
Publié le 27 sept. 2024 sur Expedia
par un voyageur
Publié le 22 sept. 2024 sur Expedia
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Multiple facilities in the room were broken, such as lights, Door lock. There was nobody when I was checking out in the counter. And overall, there was a cleanliness issue across the hotel.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Md Nazmus, Thank you for choosing us. Providing a clean and comfortable hotel experience is always our motto. However, we sincerely apologize for the issues that detracted from your comfort. We regret that our efforts to address these concerns fell short of your expectations. Our front desk team is always available to assist you with anything while you are our guest, but we regret not giving a satisfactory resolution when you approach the team. Your feedback is valuable, and we will take steps to ensure a more peaceful environment for all guests in the future. Considering this a rare incident, please return; we hope to provide you with a better experience should you choose to stay with us again. Sincerely,Hotel Management
par un voyageur
Publié le 11 sept. 2024 sur Hotels
par un voyageur
Publié le 4 sept. 2024 sur Expedia
It was fine
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Shana,Thank you for being a guest at Extended Stay America. We're glad to hear that your experience was satisfactory. We appreciate your feedback and will continue to work hard to provide a comfortable and enjoyable stay for all our guests. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Sincerely,Hotel Management
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Everybody was very kind and welcoming
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Hotel Management , Gestion de l’hôtel
Dear Shana, Thank you for your kind words! We’re delighted to hear that our team’s hospitality made your stay enjoyable. Your positive feedback is greatly appreciated and will be shared with our staff to encourage their continued excellence. We’re committed to providing a warm and welcoming environment for all our guests. We look forward to the opportunity to welcome you back to Extended Stay America in the future. Sincerely,Hotel Management
par un voyageur
Publié le 30 août 2024 sur Expedia
Todo muy bien
par un voyageur
Publié le 20 août 2024 sur Hotels
par un voyageur
Publié le 13 août 2024 sur Expedia
