Note fondée sur 375 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 août 2024 sur Expedia
Location was easy to get to and was very convenient to my medical facility. All staff I had contact with were personable and friendly, helpful with directions.
Thank you!
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Our stay was good , however a little disappointed that the pool was closed…
One of the reason’s we booked here.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Hotel Management, Gestion de l’hôtel
Dear Nelly, We appreciate you taking the time to leave your generous rating regarding your recent visit. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer except for the pool. Please accept our apologies for any disappointment this may have caused. We appreciate your patronage and hope that we will host you again in the future. Sincerely,Hotel Management
par un voyageur
Publié le 21 juill. 2024 sur Expedia
The property is old and dated. Except for trash in the trash can, the room was clean. Bed was comfortable but sheets were pretty worn. We booked, and were charged, for a room with 2 beds and were given a room with one bed. The property is in a quiet area, which was nice. We did enjoy the full sized fridge and freezer since we were traveling with a lot of food.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Hotel Management, Gestion de l’hôtel
Dear Garth, Thank you for taking the time to share your feedback about your recent visit. We are glad you enjoyed your stay overall, but we understand that there were some areas where we fell short of your expectations. Also, we regret that you did not receive the room that you originally booked. Please know that we do honor these requests; however, there are times when we do not have an unoccupied and available room. Your feedback has helped us identify areas that require additional attention, and we will take appropriate action to address them. Should you need further assistance, please do not hesitate to reach out to us at the hotel. We hope to improve your experience whenever your travels bring you back to the area.Sincerely,Hotel Management
par un voyageur
Publié le 20 juill. 2024 sur Expedia
par un voyageur
Publié le 20 juill. 2024 sur Expedia
The manager and the staff were very nice and helpful, but the hotel is dirty. The carpeting in the stairwell is extremely stained and smelled badly. We saw several dead cockroaches in the hallways at different times. The floor in our room had dirty in the corners that was never swept up and the furniture in the room was either stained or broken. The decor in the rooms is outdated. The hotel doesn't have a generator, so when there was a power outage, all of the food in our refrigerator spoiled.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Hotel Management, Gestion de l’hôtel
Dear Jacquelin, Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to provide you with a better stay in the future.Sincerely,Hotel Management
par un voyageur
Publié le 20 juill. 2024 sur Expedia
par un voyageur
Publié le 18 juill. 2024 sur Expedia
Very clean, friendly staff
par un voyageur
Publié le 17 juill. 2024 sur Expedia
par un voyageur
Publié le 17 juill. 2024 sur Expedia
Barely any accommodations or assistance in times of need. Keys barely worked and tended to need to be replaced by staff. Staff was friendly but the hotel itself wasn’t a great experience. Won’t be staying again.
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Hotel Management, Gestion de l’hôtel
Dear Tori, Ensuring a seamless, fulfilling experience for each guest is essential to us; therefore, we are disappointed to learn about your experience. Thank you for bringing the room key issue you experienced to our attention. We sincerely apologize for any frustration this caused during your stay. Our guests' satisfaction and comfort are paramount, and we understand the importance of a reliable key card system. Your feedback is instrumental in helping us enhance our services, and we hope you'll give us another opportunity to exceed your expectations.Sincerely,Hotel Management
par un voyageur
Publié le 17 juill. 2024 sur Expedia
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