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Four Points by Sheraton Houston West

3.5 star property
3.5-star hotel near Baseball USA The Yard

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Photo gallery for Four Points by Sheraton Houston West

Reception
Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe
Breakfast, lunch, dinner served; American cuisine
View from property
Breakfast, lunch, dinner served; American cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Pet-friendly
  • 24/7 front desk
  • Pool

Explore the area

Map
11191 Clay Rd, Houston, TX, 77041
  • Houston Community College - Energy Corridor
    ‪4 min drive‬
  • Baseball USA The Yard
    ‪5 min drive‬
  • Bear Creek Pioneers Park
    ‪5 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪28 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Comfort Suites Houston West at Clay Road

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (1000)
The price is CA $120
per night
CA $141 total
includes taxes & fees
22 Feb - 23 Feb
Comfort Suites Houston West at Clay Road

About the area

Houston

In suburbs.You'll be within 2 miles (3 km) of Baseball USA The Yard and 6 miles (10 km) of CityCentre with a stay here. Memorial City Mall is within 6 miles (10 km) and Westheimer Rd is within 9 miles (15 km).

What's nearby

  • Baseball USA The Yard - 5 min drive
  • CityCentre - 5 min drive
  • Memorial City Mall - 6 min drive
  • Westheimer Rd - 8 min drive
  • Sam Houston Race Park - 10 min drive

Getting around

  • Houston Station - 20 min drive
  • George Bush Intercontinental Airport (IAH) - 28 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Tacos La Bala - ‬3 min drive
  • ‪Whataburger - ‬3 min drive

About this property

Four Points by Sheraton Houston West

3.5-star hotel near Baseball USA The Yard
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center, 2 meeting rooms, and coworking spaces are available.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1350 square feet (125 square meters) and includes conference space. A seasonal outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Four Points by Sheraton Houston West. Self parking is free. A complete renovation of Four Points by Sheraton Houston West was completed in July 2022.

This 3.5-star Houston hotel is smoke free.

  • 1 building
  • 158 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 1350 sq ft of conference space
  • 125 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Four Points by Sheraton Houston West offers 158 air-conditioned accommodations with iPod docking stations and safes. Pillowtop beds feature down comforters. 49-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Free area shuttle

Food and drink

  • Full breakfast available for a fee 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 10 for adults and USD 5 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Seasonal outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 60
  • Hardwood flooring in public areas
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 9 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 42
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 49-inch LCD TV
  • Cable channels
  • Hulu
  • iPod dock
  • Netflix
  • Pay movies
  • Premium channels
  • Streaming services

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 60.00 per accommodation, per week, plus a one-time cleaning fee of USD 30 and a deposit of USD 50 per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 for adults and USD 5 for children
  • Pet deposit: USD 50 per day
  • Pet fee: USD 60.00 per accommodation, per week plus USD 30 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 19 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 19 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Carte Blanche, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open April 01 and close November 17.
  • Pool access available from 7 AM to 10 PM.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Houston West
Sheraton Hotel Houston West
Sheraton Houston West
Sheraton Houston West Hotel
4 Points By Sheraton Houston, Memorial City
Four Points By Sheraton Houston, Memorial City Hotel Houston
Four Points Houston
Houston Four Points
Houston Sheraton
Sheraton Houston West Hotel Houston
Sheraton Houston West Hotel
Four Points by Sheraton Houston West Hotel
Four Points by Sheraton Houston West Houston
Four Points by Sheraton Houston West Hotel Houston

Four Points by Sheraton Houston West Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 276 out of 533 reviews
Rating 8 - Good. 135 out of 533 reviews
Rating 6 - Okay. 51 out of 533 reviews
Rating 4 - Poor. 34 out of 533 reviews
Rating 2 - Terrible. 37 out of 533 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Rahul

Travelled with family, Business traveller
Disliked: Staff & service, amenities
No milk available in breakfast. I had my 2 year old child with me. Even though we paid for breakfast we weren’t able to get any breakfast. No coffee in breakfast area. If you are gonna charge for breakfast at least provide better service. When I asked front desk if there is milk she just like oh we didn’t had delivery today. Just like she didn’t care. Not staying at this hotel in future. Terrible service. Spent $110 for a night stay and it’s not even worth a dime.
Stayed 1 night in Nov 2024

6/10 Okay

Mattie Parish, Irving

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Na
Stayed 1 night in Oct 2024

6/10 Okay

Shere

Travelled with family
Hotel had a not so pleasant smell
Stayed 4 nights in Nov 2024

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Amenities
Stayed 2 nights in Oct 2024

10/10 Excellent

Katherine

Stayed 1 night in Oct 2024

10/10 Excellent

Ludovick, Largo

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Oct 2024

2/10 Terrible

Frances

Liked: Cleanliness
Disliked: Staff & service
My truck was broken into and no staff tried to help or contact the authorities
Stayed 1 night in Oct 2024

2/10 Terrible

Nisha

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Very bad experience and they charge extra for one more night after checkout and we will file a case against this hotel for extra charge
Stayed 2 nights in Oct 2024

6/10 Okay

Jeffrey

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Oct 2024

2/10 Terrible

Jonathan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There was nothing to like. This was the worst Four Points ever. Water in shower stopped working. Management was like...."what dobyou want me to do". We offered to give you another room, which was handicapped, weird shower set up, terrible smell, loud a/c, elevators dirty, with sticky substance that was spilled, trash. Expired milk at breakfast. Bar never open, bathroom door would not close. Never again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice and clean, rooms and restrooms were also comfortable and clean. Staff members were helpful and polite
Stayed 1 night in Oct 2024

10/10 Excellent

Hoa

Stayed 2 nights in Oct 2024

10/10 Excellent

Heriberto

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice all around. The place, the cleanliness, the staff… everything was great!
Stayed 1 night in Oct 2024

10/10 Excellent

Casandra

Liked: Cleanliness, staff & service, property conditions & facilities
Very impressed..Would rent again
Stayed 4 nights in Oct 2024

6/10 Okay

Crystal

Travelled with family, Travelled with family and small children
Building itself smelled. The rooms were okay clean but the bathroom did need more cleaning. Hairs everywhere that were already there from previous occupants. Light fixtures were unplugged.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Armando

Stayed 1 night in Oct 2024

6/10 Okay

Mattie Parish, Irving

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2024

2/10 Terrible

Jerry

Liked: Staff & service, amenities
No celluar reception. Weak Wifi Couldn't call family back home unless I went outside
Stayed 3 nights in Oct 2024

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, clean and very nice solid bed.
Stayed 1 night in Oct 2024

4/10 Poor

Nisha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are stinky and change rooms three time to not working even room service is very bad not recommended they charge extra after clock out
Stayed 2 nights in Oct 2024

8/10 Good

Ahmed, New Cairo

Liked: Cleanliness, staff & service
Everything was great except for the noisy AC.
Stayed 4 nights in Sep 2024

10/10 Excellent

Saije

Stayed 1 night in Sep 2024