Note fondée sur 927 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 oct. 2023 sur Expedia
Motel aux couleurs pop, mignon, personnel très sympathique
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 oct. 2024 par Jonathan, Gestion de l’hôtel
Thank you!
par un voyageur
Publié le 8 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 oct. 2024 par Jonathan, Gestion de l’hôtel
We're sorry for the inconvenience. Heights House was temporarily closed for renovations to refresh our rooms. We hope you'll visit us again to experience our new look!
par un voyageur
Publié le 4 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 oct. 2024 par Jonathan, Gestion de l’hôtel
Thank you for the 5-star review! We're delighted you had a great experience and enjoyed your stay. We look forward to welcoming you back soon!
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Jonathan , Gestion de l’hôtel
Sorry but unfortunately you did not stay at our hotel.
par un voyageur
Competing with a pool DJ
Publié le 20 août 2024 sur HotelsIt was pleasant how ever the pool was taken over by a DJ and a singles crowd with lots of excessive noise until 11pm . It competed with the tv and our own music. If was informed of private function at the beginning we would’ve tried this place another time .
Commentaires de Gestion de l’hôtel
21 août 2024 par Morgan - AGM, Gestion de l’hôtel
Thank you for your feedback. We're glad you enjoyed your stay but apologize for the noise from the event at the pool. We appreciate your understanding and will work on better communicating any scheduled events in the future. We hope to welcome you back for a more relaxing experience.
par un voyageur
Publié le 19 août 2024 sur Expedia
They don’t have rooms available. Waste of time on reservation or payment.
Commentaires de Gestion de l’hôtel
21 août 2024 par Morgan - AGM, Gestion de l’hôtel
We apologize for the inconvenience. Unfortunately, we were sold out during your requested dates. Please reach out directly for assistance with future reservations.
par un voyageur
Publié le 16 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 août 2024 par Morgan - AGM, Gestion de l’hôtel
We’re truly sorry to hear about your disappointing experience. We strive to provide a great stay for all our guests, and it’s clear we missed the mark. Please contact us directly so we can address your concerns and work towards a resolution.
par un voyageur
Publié le 15 août 2024 sur Hotels
This property is clearly a party atmosphere, but not an ideal hotel stay. The check in area had music blaring so loudly that I was convinced we were in the wrong place. The rooms in reality look far different from the photos online, but were fine enough. The curtains in the room do not close well so we had light from the hall coming in all night. The worst part of our stay was that the hotel checked someone else into our room and they were able to access our room thinking it was theirs. If we had not been inside with the deadbolt locked, this person would have been able to fully step into the room. This left us feeling uneasy that someone else would be able to come into the room while we were out and unable to leave the door deadbolted. During the night, we could hear people arguing in the hallway as if they were in our own room. While the hotel seems great for a day at the pool, I would not recommend this place to stay at.
Commentaires de Gestion de l’hôtel
21 août 2024 par Morgan - AGM, Gestion de l’hôtel
Thank you for your feedback. Your concerns are important to us, and we’ll address them to improve our guest experience. We appreciate your comments and hope to have the opportunity to serve you better in the future.
par un voyageur
Publié le 15 août 2024 sur Hotels
Overall great stay minus all the construction. Rooms were nice and cozy and ac was super cold. I’d definitely stay again and front desk personnel were very friendly.
Commentaires de Gestion de l’hôtel
21 août 2024 par Morgan - AGM, Gestion de l’hôtel
Thank you for your kind words! We’re glad you enjoyed the rooms and the service from our front desk team. We appreciate your understanding regarding the construction and look forward to welcoming you back for a quieter stay in the future.
