Note fondée sur 898 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,1 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 oct. 2021 sur Hotels
La douche et le lavabo ne fonctionnaient pas
la chambre sale
Commentaires de Gestion de l’hôtel
28 oct. 2021 par 123, Gestion de l’hôtel
Thank you again for your feedback. Once again, we apologize about the inconvenience. Our maintenance and housekeeping team were informed about it. We appreciate you for accepting the complementary night we offered you.
par un voyageur de Gulfport
Publié le 12 nov. 2024
Commentaires de Gestion de l’hôtel
13 nov. 2024 par 123, Gestion de l’hôtel
Thank you for the feedback.
par un voyageur de Gulfport
Publié le 11 nov. 2024
This hotel is horrible! The outside was falling apart. The lobby was unkept( paper on the floor, needed to be swept. The hallways were dingy and old looking and smelling. My room was stuffy and there was mold in the bathroom. I was unable to stay here. No called to get a refund from Travelocity with no luck. The virtual assistant kept going around in circles… I kept being put on hold and I eventually hung up. I had been traveling all day and needed to find a clean place to stay. Really disappointed in Hilton and Travelocity!
Commentaires de Gestion de l’hôtel
13 nov. 2024 par 123, Gestion de l’hôtel
Thank you for your feedback.
par un voyageur de HOUSTON
Publié le 7 nov. 2024
There were doors with adjacent rooms in our bedrooms. The neighbor spent hours at the phone - and we couldn't sleep. And he smoke in the morning; the smoke went in our bedroom.
Commentaires de Gestion de l’hôtel
8 nov. 2024 par 123, Gestion de l’hôtel
Thank you for your feedback, your opinion is very important to us. We are very sorry you had to experience the miss-behavior of other guests. Our executive team is reviewing your comments to improve the quality of our service.
par un voyageur
Publié le 1 oct. 2024 sur Expedia
As HGV owners we are hilton only customers. This hotel does appear to be on the older side with the carpet in our room having patches missing, terrible lighting, and the ceiling in the bathroom practically falling apart, which honestly is whatever considering I was here for business only. My biggest complaint is the fact that the bathroom had pubic hair over the floor and on the shower walls.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par 123, Gestion de l’hôtel
We appreciate your feedback, your opinion is very important to us. Our executive team is reviewing your comments to improve the quality of our property and service.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
This hotel is aging, and you can tell. Bathtub drain was broken and didn’t drain water properly, so there was a bunch of water I had to shower in.
The ceilings are popcorn, the door hardware is old and disgusting.
The room was clean, the staff was excellent. But Hilton seriously needs to put money into this property.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par 123, Gestion de l’hôtel
We appreciate your feedback, your opinion is very important to us. Our executive team is reviewing your comments to improve the quality of our property and service.
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Thank you The staff was excellent
Commentaires de Gestion de l’hôtel
9 oct. 2024 par 123, Gestion de l’hôtel
We appreciate your feedback. We are glad you enjoyed your stay and our service was to your liking.
par un voyageur de Dover
Publié le 25 sept. 2024 sur Expedia
I paid for 3 night's, but only stayed 1 night they never gave me my refund
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Great stay no complaints especially for the price point!
Commentaires de Gestion de l’hôtel
9 oct. 2024 par 123, Gestion de l’hôtel
We appreciate your feedback. We are glad you enjoyed your stay and our service was to your liking.
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 oct. 2024 par 123, Gestion de l’hôtel
We appreciate your feedback. We are glad you enjoyed your stay and our service was to your liking.
