Note fondée sur 900 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 janv. 2024 par Sunni, Gestion de l’hôtel
Dear ChristianThank you very much for reviewing us. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your dedication to providing excellent service at the Holiday Inn Express, and we look forward to hearing from you again.Best regards,Sanila ShahGSRHolliday inn Express
par un voyageur
Publié le 9 mars 2023 sur Expedia
Prix abordable
par un voyageur
Publié le 6 août 2024 sur Expedia
Exactly what was requested
Commentaires de Gestion de l’hôtel
11 août 2024 par Sunni, Gestion de l’hôtel
Dear Eric,Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with us. Our team works hard to ensure our guests have a comfortable and enjoyable stay, and your feedback means a lot to us.We look forward to welcoming you back to our hotel in the future.Best regards, Sunni S Holiday Inn Express Management
par un voyageur
Publié le 3 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 août 2024 par Sunni, Gestion de l’hôtel
DearvJavier,Thank you for your 8 out of 10 rating! We're pleased that you had a mostly positive experience with us. If there's anything specific that could have made your stay even better, we'd love to hear your thoughts. Your feedback is invaluable as we continually strive to improve our services.We look forward to welcoming you back in the future.Best regards, Sunni S Holiday Inn Express Management
par un voyageur
Never again
Publié le 2 août 2024 sur HotelsWill never stay at this hotel again. Everytime I go there something is wrong. Bed sheets were bloody they changed our room went to another and fridge didn’t work. The lady at customer service wasn’t friendly at all.
Commentaires de Gestion de l’hôtel
11 août 2024 par Sunni, Gestion de l’hôtel
Dear Torrika,Thank you for bringing this to our attention. I sincerely apologize for the unacceptable experience you had during your stay. This is not the level of service we strive to provide, and I assure you that your concerns will be addressed with the utmost urgency. Please know that we are taking immediate steps to rectify these issues, including a thorough review of our housekeeping procedures and additional training for our staff to ensure a more positive experience for our future guests.Your feedback is invaluable to us, and I would like to discuss this matter further to make things right. If you could provide your contact information or reach out to us directly, we would greatly appreciate the opportunity to resolve this to your satisfaction.Thank you again for your feedback, and I hope you will give us another chance to serve you better in the future.Best regards, Sunni S Holiday Inn Express Management
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 août 2024 par Sunni, Gestion de l’hôtel
Dear Javier,Thank you for your feedback. We apologize that your experience did not meet your expectations. We would appreciate any details you can provide on what we can improve to enhance our guests' experience. Your input is valuable to us as we strive to make necessary improvements.Best regards, Sunni SHoliday inn Express
par un voyageur
Publié le 28 juill. 2024 sur Expedia
No frills hotel, but room surprisingly nice and comfortable for a cheap pre-airport stay.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Sunni, Gestion de l’hôtel
Dear Alice,Thank you for choosing the Holiday Inn Express for your pre-airport stay and for taking the time to share your feedback.We are delighted to hear that you found our rooms nice and comfortable, providing a pleasant surprise during your visit. While we aim to offer a straightforward and hassle-free experience, we strive to ensure that our accommodations are both comfortable and welcoming for all our guests.We appreciate your kind words and are glad that our hotel met your expectations for a convenient and affordable stay. Should your travels bring you back to the area, we would be happy to welcome you again.Sincerely, Sunni S Holiday Inn Express
par un voyageur
Publié le 27 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Sunni, Gestion de l’hôtel
Dear David,Thank you so much for your outstanding 10 out of 10 rating! We are thrilled to hear that you had such a positive experience during your stay at the Holiday Inn Express.Your feedback is incredibly rewarding for our team, and we are delighted that we could meet your expectations. Providing excellent service and a comfortable stay for our guests is our top priority, and it's wonderful to know we achieved this during your visit.We look forward to welcoming you back in the future. Thank you again for your glowing review!Sincerely, Sunni S Holiday Inn Express
par un voyageur de Price
Publié le 27 juill. 2024 sur Expedia
This property is in need of some maintenance. There was a loose handle on the shower door and other similar issues that show lack of care. There was some mildew in the corners of the shower.
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Sunni, Gestion de l’hôtel
Dear Benjamin,Thank you for your feedback. I apologize for the maintenance issues you encountered during your stay. Your comments about the loose handle on the shower door and the mildew are concerning and do not reflect the standard of care we strive to maintain. We will address these issues with our maintenance and housekeeping teams to ensure they are resolved promptly.Thank you for bringing this to our attention, and we appreciate your understanding.Sincerely, Sunni SHoliday inn Express
par un voyageur
Publié le 26 juill. 2024 sur Expedia
I like that the property was quiet and clean
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Sunni, Gestion de l’hôtel
Dear Gwendolyn,Thank you for the 5-star rating! We're delighted to hear that you had a great experience. If you have any additional feedback or suggestions for us, please feel free to share. We look forward to welcoming you back in the future.Sincerely, Sunni SHoliday inn Express
