Note fondée sur 100 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,6 Service et personnel
3,7 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
A éviter
Publié le 30 mai 2019 sur HotelsL'entrée du motel est sale (vitres à nettoyer) et donne sur un restaurant chinois et ses odeurs. La chambre 112 est assez propre avec micro-ondes, frigo et 2 sièges mais donne sur le distributeur de glaçons bruyant.
Commentaires de Gestion de l’hôtel
30 mai 2019 par chan, Gestion de l’hôtel
thank you for staying with us.
par un voyageur
Publié le 3 juill. 2024 sur Expedia
The people working were rather rude when i checked in and when i checked out
Commentaires de Gestion de l’hôtel
6 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Lynn,Thank you for sharing your feedback and giving us a rating of 4 out of 5. We apologize for any rudeness you encountered during your check-in and check-out process. This is certainly not the level of service we strive to provide. We appreciate your input and will address this issue with our staff to ensure it does not happen again. We value your business and hope to have the opportunity to provide you with a more pleasant experience in the future.Sincerely,Hotel Manager
par un voyageur
Publié le 20 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jeffery,We're sorry to hear that your experience with us fell short of your expectations, resulting in a rating of 1/5. We apologize for any inconvenience or dissatisfaction you may have encountered during your stay. We value your feedback and would appreciate any specific details you can provide about your experience so that we can address and improve upon the issues raised. Our goal is to ensure that every guest has a positive and enjoyable stay, and we apologize for not meeting your expectations on this occasion. We hope to have the opportunity to make it up to you in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 21 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Shanta,We appreciate your time and efforts in sharing your experience with us. Your feedback helps us to continue striving to deliver an exceptional experience to each of our guests in all areas of our hotel. Thank you again for taking the time to share your perfect rating! We look forward to hosting you again soon.Sincerely, Hotel Manager
par un voyageur
Good night's sleep
Publié le 26 mars 2024 sur HotelsThe bed was very comfortable and the room was clean. Our room has been updated since we were here a few years ago. Quiet place to stay
Commentaires de Gestion de l’hôtel
27 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear RAMONA G,Thank you for your outstanding rating and positive review! We're thrilled to hear that you had a good night's sleep and that you found the bed comfortable and the room clean. It's great to know that you noticed the updates in your room since your last visit and that you found our hotel to be a quiet place to stay. Your satisfaction is our priority, and we appreciate your feedback. We hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 7 mars 2024 sur Expedia
No breakfast or even coffee. Place is a little run down, but not ba for the price.
Commentaires de Gestion de l’hôtel
7 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear W Philip,Thank you for your feedback. We apologize for the inconvenience regarding the lack of breakfast and coffee during your stay. We're continuously working to improve our amenities and facilities to ensure a better experience for our guests. We appreciate your understanding and hope to welcome you back in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 21 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
23 déc. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Clarisa, Thank you for taking your valuable time to leave a rating on your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your stay. We look forward to seeing you again soon! Sincerely, Hotel Manager.
par un voyageur
Publié le 29 nov. 2023 sur Expedia
It was perfect for my needs. I will come back.
Commentaires de Gestion de l’hôtel
30 nov. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Vicki,Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that from check-in to departure, you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager
par un voyageur
Publié le 27 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
18 déc. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Jimmie,Thanks for your stay at our hotel and the valuable review. Our goal is total guest satisfaction, and we're glad that we could match your expectation. Every day, we get the honor of serving many guests and their families who report satisfaction with their stay with us. Hope that you will give us repeated opportunities to serve you.Sincerely, Hotel Manager
par un voyageur
Publié le 12 nov. 2023 sur Expedia
German cockroaches
Commentaires de Gestion de l’hôtel
13 nov. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Christopher,Thank you for choosing our hotel for your stay. We're sorry to learn that your overall experience was unsatisfactory. We are committed to investigating the reasons behind your mentioned disappointment and taking necessary actions to prevent similar incidents in the future. We sincerely apologize for any inconvenience you faced. Despite this, we hope you will consider giving us another chance to provide you with a more positive and enjoyable experience.Sincerely, Hotel Manager
