Note fondée sur 466 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,4 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 mars 2019 sur Hotels
par un voyageur
Publié le 16 oct. 2024 sur Expedia
I would have liked to have my room cleaned since we stayed 2 nights. But other than that it was great!
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Juan S., Gestion de l’hôtel
Dear Talise:Thanks for your recent stay with us! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!
par un voyageur
Publié le 15 oct. 2024 sur Expedia
We really enjoyed our stay here . The room comfortably fit our family with 3 kids and 2 adults . The AC worked well , the room was clean , beds cozy , pool safe , workout room a good size , walking distance to restaurants / Main event and free breakfast had everything we needed .
I mean For the price , this was THE BEST place we have stayed . I already Told my husband we need to make another trip to the woodlands and stay here again .
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Juan S., Gestion de l’hôtel
Dear Clementina:Thanks for your recent stay with us! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!
par un voyageur de Beeville, TX
Publié le 14 oct. 2024 sur Expedia
We stayed Friday and Saturday night. The room was Stated it was handicap accessible but it was not. The bed were too high up for wheelchairs. Over all the room is very small.For wheelchair accessible and hard to navigate. The room had lukewarm water no hot water. On Saturday night, there was a large party or wedding on the roof below us.And there was yelling screaming and loud music for several hours.When reported to the hotel nothing was done. This will be the last time.I stayed in this hotel overall.It was not a good experience and I would not recommend it for anyone who is in a wheelchair.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Juan S., Gestion de l’hôtel
Dear Christopher,Thank you for sharing your feedback, and I apologize that your recent stay did not meet your expectations. I assure you that the suite provided is an ADA-compliant rolling shower accessible suite, and we selected our largest option, a King Bedroom Suite, to offer additional space.We are sorry for the inconvenience caused by the bed height, the water temperature, and the noise from the event on Saturday night. We understand how these issues impacted your stay, and we will address them to improve our services.We value your feedback and hope to have the chance to provide you with a better experience in the future. Please feel free to reach out to me directly if you decide to stay with us again.
par un voyageur
Publié le 10 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Juan S., Gestion de l’hôtel
Dear Analyst:Thanks for your recent stay with us! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Juan S., Gestion de l’hôtel
Dear Juan: Thank you for taking the time to share about your recent stay with us, and we are sorry to hear that your experience was unsatisfactory. Our goal is to deliver a reliable and friendly stay that makes our guests smile, and we sincerely appreciate your feedback. We hope to welcome you back soon.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Juan S., Gestion de l’hôtel
Dear Zehra: Thanks for your recent stay with us! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!
par un voyageur
Good visit property needs attention
Publié le 8 sept. 2024 sur HotelsNeeded to mow property I had to walk a dog and grass was very tall. Did not keep coffee… full and fresh in lobby.
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Juan S., Gestion de l’hôtel
Dear Aaron: Thanks for your recent stay with us! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!
par un voyageur
Publié le 31 août 2024 sur Expedia
TV was small in center of room (horrible position). Only one waffle iron, long line. Air conditioner kept turning off. Would not stay again
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Juan S., Gestion de l’hôtel
Dear Jessica:Thank you for taking the time to share about your recent stay with us, and we are sorry to hear that your experience was unsatisfactory. Our goal is to deliver a reliable and friendly stay that makes our guests smile, and we sincerely appreciate your feedback. We hope to welcome you back soon.
