Ratings based on 447 Guest Reviews

Hear it directly from our travellers
4.5 out of 5
93% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
2 out of 5
by A traveller

Posted Aug. 10, 2024 on Expedia
Very tired facility. Elevator broke down, dirty hallways
Comment from Hotel Management
Sep. 9, 2024 by Elisse Kim, Hotel Management
Thank You for taking the time to provide us with your feedback. We apologize for the inconveniences that you experienced during your stay with us. We hope that if your travels bring you back into the Kingwood area, you decide to stay with us again.
1 out of 5
by A traveller

very displeased

Posted Jul. 16, 2024 on Hotels
No keys were given for hotel room. No cable available. Not told this in advance when I called hotel.
Comment from Hotel Management
Jul. 25, 2024 by Elisse Kim, Hotel Management
Thank you for taking the time to provide us with your feedback. Unfortunately during your stay, we were not able to provide you with cable due to the Hurricane. We hope that you and your family stayed safe during this time and look forward to seeing you in the near future.
4 out of 5
by A traveller

Posted Jul. 13, 2024 on Hotels
Comment from Hotel Management
Jul. 25, 2024 by Elisse Kim, Hotel Management
Thank you for taking the time to provide us with your feedback. We are glad to hear that you enjoyed your stay and we hope to see you again if your travels bring you back to the Kingwood area.
4 out of 5
by A traveller

Posted Jul. 10, 2024 on Expedia
At check in i was not.told i needed to request housekeeping services. Also not told about Wednesday evening social. Since my husband was having surgery i requested early housekeeping which did not happen.
Comment from Hotel Management
Jul. 25, 2024 by Elisse Kim, Hotel Management
Thank you for providing us with your valuable feedback. We apologize for the inconvenience caused during your stay. We hope you decide to stay with us again if you are ever in the Kingwood area again.
5 out of 5
by A traveller

Posted Jul. 10, 2024 on Expedia
Nice place to stay in Kingwood because it is close to the freeway and not for from shopping center. Good breakfast and clean area.
Comment from Hotel Management
Jul. 25, 2024 by Elisse Kim, Hotel Management
Thank you for taking the time to provide us with your feedback. We are glad to hear that you enjoyed your stay and we hope to see you again if your travels bring you back to the Kingwood area.
5 out of 5
by A traveller

Posted Jul. 9, 2024 on Hotels
Comment from Hotel Management
Jul. 25, 2024 by Elisse Kim, Hotel Management
Thank you for taking the time to provide us with your feedback. We are glad to hear that you enjoyed your stay and we hope to see you again if your travels bring you back to the Kingwood area.
5 out of 5
by A traveller

Posted Jun. 24, 2024 on Expedia
Comment from Hotel Management
Jul. 25, 2024 by Elisse Kim, Hotel Management
Thank you for taking the time to provide us with your feedback. We are glad to hear that you enjoyed your stay and we hope to see you again if your travels bring you back to the Kingwood area.
5 out of 5
by A traveller

Posted Jun. 24, 2024 on Hotels
Comment from Hotel Management
Jul. 25, 2024 by Elisse Kim, Hotel Management
Thank you for taking the time to provide us with your feedback. We are glad to hear that you enjoyed your stay and we hope to see you again if your travels bring you back to the Kingwood area.
5 out of 5
by A traveller

Posted Jun. 16, 2024 on Expedia
Excellent suite with 2 bedrooms 2 bath… very nice and clean! Signs to property are a little hard to see …it took a few minutes to find, but excellent hotel.
Comment from Hotel Management
Jul. 25, 2024 by Elisse Kim, Hotel Management
Thank you for taking the time to provide us with your feedback. We are glad to hear that you enjoyed your stay and we hope to see you again if your travels bring you back to the Kingwood area.
5 out of 5
by A traveller

Posted Jun. 13, 2024 on Hotels
Comment from Hotel Management
Jul. 25, 2024 by Elisse Kim, Hotel Management
Thank you for taking the time to provide us with your feedback. We are glad to hear that you enjoyed your stay and we hope to see you again if your travels bring you back to the Kingwood area.