Note fondée sur 1 271 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 août 2024 sur Expedia
Très bien
Commentaires de Gestion de l’hôtel
6 août 2024 par De'Lane, Gestion de l’hôtel
Thank you for taking the time to complete our survey. We use feedback like yours to enhance our customer service. Your input is greatly appreciated.
par un voyageur
Publié le 21 avr. 2024 sur Expedia
Escogimos este hotel por su cercanía al centro de convenciones, resultó estar cerca de todo en el centro de Houston. El desayuno es bueno para empezar el día: frutas, huevo' salchichas, cereal, jugos ...etc , las habitaciones limpias y cama confortable. El único detalle es el aire acondicionado, hace mucho ruido.
Commentaires de Gestion de l’hôtel
23 avr. 2024 par General Manager, Gestion de l’hôtel
Dear Mr. Torres, Thank you for choosing Hyatt Place Houston / Downtown for your recent stay in downtown Houston. We're delighted to hear that our location near the convention center provided convenient access to all the attractions the area has to offer. It's fantastic to know that you found our breakfast offerings to be a satisfying way to start your day, with a variety of options. Additionally, we're pleased that you enjoyed the cleanliness of our accommodations and the comfort of our Hyatt Luxury Pillowtop Mattress, ensuring a restful night's sleep. While we're glad to know that your overall experience was positive, we regret the inconvenience caused by the noise from the air conditioning unit. Rest assured, our maintenance team will address this issue to ensure a more enjoyable stay for our future guests. We appreciate your feedback and hope to have the opportunity to welcome you back for an even more pleasant stay. In the spirit of hospitality, James Breazeale, General Manager
par un voyageur
Publié le 9 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
31 oct. 2023 par James Breazeale, General Manager, Gestion de l’hôtel
Dear Nathalie, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Hyatt Place Houston / Downtown; we hope to see you again soon. In the spirit of hospitality, James Breazeale, General Manager
par un voyageur
Publié le 20 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2023 par General Manager, Gestion de l’hôtel
Dear Elena, Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Hyatt Place Houston / Downtown, and we look forward to welcoming you again soon.In the spirit of hospitality, James Breazeale, General Manager
par un voyageur
Publié le 30 juill. 2023 sur Expedia
Moyen sincèrement emplacement bien mais sinon hôtel moyen gamme
Commentaires de Gestion de l’hôtel
1 août 2023 par General Manager, Gestion de l’hôtel
Dear Alexandre, Thank you for evaluating your recent stay. While we are happy you liked our location, we regret not meeting your expectations with our property. We appreciate your patience and hope to see you again.In the spirit of hospitality,James Breazeale, General Manager
par un voyageur
Publié le 30 déc. 2022 sur Expedia
L’intérieur de l’édifice tout comme l’hotel en général est excellent.
Par contre, je n’ai pas aimé que l’hôtel m’oblige à payer un dépôt sans en être averti en avance comme un règlement quand nous faisons la réservation
Commentaires de Gestion de l’hôtel
31 déc. 2022 par General Manager, Gestion de l’hôtel
Dear Ms. Del, Thank you for making Hyatt Place Houston / Downtown a part of your travel plans. We are glad to know you had an overall nice stay with us. However, we regret the disappointment you had with some of our charges. We do hope you will stay with us another time so we can provide you with a much more satisfying experience.In the spirit of hospitality, James Breazeale, General Manager
par un voyageur
Très bien
Publié le 28 avr. 2022 sur HotelsTrès bien pour le prix
Commentaires de Gestion de l’hôtel
29 avr. 2022 par general manager, Gestion de l’hôtel
Stephane, thank you for choosing Hyatt Place Houston / Downtown for your recent stay. We work hard to make sure our guests have a comfortable and memorable stay with us. We are so pleased that we exceeded all of your expectations and that you found us to be of great value. We would be delighted to accommodate you again in the future and hope that you will revisit soon.
In the spirit of hospitality,
James Breazeale, General Manager
par un voyageur
Publié le 17 déc. 2024
Commentaires de Gestion de l’hôtel
18 déc. 2024 par De'Lane, Gestion de l’hôtel
Thank you for selecting us for your stay and taking the time to share your review. It was truly our pleasure to host you.
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Jalen aka Azure at the ftont desk provided great customer service.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par James Breazeale, General Manager, Gestion de l’hôtel
Dear Damiso, We take great pride in delivering friendly, professional service to all our guests, so we appreciate your complimentary remarks. We strive to provide an extraordinary guest experience in a contemporary, luxury setting, and we appreciate you acknowledging our efforts. We will surely pass your compliments to Jalen and Azure. Thank you for posting your review of Hyatt Place Houston / Downtown; we look forward to your return.In the spirit of hospitality, James Breazeale, General Manager
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Buen lugar, incluye desayuno suficiente y de buena calidad. La política de limpieza de habitación cada dos días no me gustó. El personal muy amable siempre.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par James Breazeale, General Manager, Gestion de l’hôtel
Dear Luis, We are flattered by your generous review of Hyatt Place Houston / Downtown. It is very kind of you to recognize our devoted staff for their service. We also appreciate you mentioning our buffet breakfast! It's our goal to offer a satisfying start to the day with a selection of fresh, tasty options. We look forward to having you as our guest again whenever your travels bring you back to Houston. In the spirit of hospitality, James Breazeale, General Manager
