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Hyatt Place Houston/Sugar Land

3.0 star property
3-star hotel near Sugar Land Town Square

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Photo gallery for Hyatt Place Houston/Sugar Land

Exterior
Sports facility
Ballroom
Premium bedding, down comforters, pillowtop beds, desk
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet-friendly

Explore the area

Map
16730 Creek Bend Drive, Sugar Land, TX, 77478
  • Sugar Land Town Square
    ‪3 min drive‬
  • First Colony Mall
    ‪4 min drive‬
  • Smart Financial Centre at Sugar Land
    ‪6 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪35 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (with sofa bed)

Premium bedding, down comforters, pillowtop beds, desk

Room, 2 Queen Beds, Accessible, Bathtub (with sofa bed)

  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, View (with bathtub and sofa bed)

Premium bedding, down comforters, pillowtop beds, desk

Room, 1 King Bed, Accessible, View (with bathtub and sofa bed)

  • 45 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Lake View

View from room

Room, 2 Queen Beds, Lake View

  • 37 sq m
  • Lake view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View

View from room

Room, 1 King Bed, View

  • 32 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, View

Premium bedding, down comforters, pillowtop beds, desk

Premium Room, 1 King Bed, View

  • 34 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Premium bedding, down comforters, pillowtop beds, desk

Standard Room, Multiple Beds

  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 1 King Bed

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Sugar Land

On lake.You'll find Sugar Land Town Square and CHI St. Luke's Health-Sugar Land Hospital within 2 miles (3 km) of this hotel. First Colony Mall and Sugar Land Ice and Sports Center are also within 2 miles (3 km).

What's nearby

  • Sugar Land Town Square - 3 min drive - 2.4 km
  • Sugar Land Ice and Sports Center - 4 min drive - 3.2 km
  • First Colony Mall - 4 min drive - 2.9 km
  • Constellation Field - 5 min drive - 4.0 km
  • Smart Financial Centre at Sugar Land - 6 min drive - 5.8 km

Getting around

  • Houston William Hobby Airport (HOU) - 35 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬11 min walk
  • ‪Panera Bread - ‬20 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬3 min drive
  • ‪Torchys Tacos - ‬3 min drive
  • ‪Flying Saucer Draught Emporium - ‬3 min drive

About this property

Hyatt Place Houston/Sugar Land

3-star hotel near Sugar Land Town Square
Hyatt Place Houston/Sugar Land offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 3600 square feet (334 square meters) and includes conference space. The business-friendly Hyatt Place Houston/Sugar Land also features dry cleaning/laundry services, express check-out, and a front-desk safe. A free area shuttle within 5 mi is available. Self parking is free.

This 3-star Sugar Land hotel is smoke free.

  • 1 building
  • 214 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 3600 sq ft of conference space
  • 334 sq m of conference space
  • Built in 2010
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place Houston/Sugar Land offers 214 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Sugar Land hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Languages

English, Filipino, Spanish, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 70 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 15.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Houston/Sugar
Hyatt Place Houston/Sugar Hotel
Hyatt Place Houston/Sugar Hotel Land
Hyatt Place Houston/Sugar Land
Hyatt Place Houston/Sugar Land Hotel
Hyatt Place Houston/Sugar Land Hotel Sugar Land
Hyatt Place Houston Sugar Land
Hyatt Place Houston/Sugar Land Hotel
Hyatt Place Houston/Sugar Land Sugar Land
Hyatt Place Houston/Sugar Land Hotel Sugar Land

Hyatt Place Houston/Sugar Land Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 927 out of 1469 reviews
Rating 8 - Good. 273 out of 1469 reviews
Rating 6 - Okay. 121 out of 1469 reviews
Rating 4 - Poor. 60 out of 1469 reviews
Rating 2 - Terrible. 88 out of 1469 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful. Breakfast choices and quality were great.

6/10 Okay

Ana maria

Travelled with partner
Disliked: Cleanliness
Very considerate guest yelling in the morning out side of their rooms. And making noise.dogs barking as well!
Stayed 10 nights in Dec 2024

10/10 Excellent

Ana maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was in a great location,

10/10 Excellent

Enam ul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

David, Sherman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a quiet neighborhood. Very clean!
Stayed 2 nights in Dec 2024

10/10 Excellent

Gianfranco

Stayed 1 night in Dec 2024

8/10 Good

Linda, Cypress

Travelled with partner
Liked: Cleanliness, staff & service, amenities
No towels in room (had to ask for them). Key kept on messing up and overload of trash in bins in front of entry.
Stayed 2 nights in Dec 2024

10/10 Excellent

Hazik

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 4 days and 3 nights. The place is very nice and clean. There is a beautiful lake in the back of the hotel with a beautiful view. Staff was friendly and fulfill all of our request for housekeeping. Just need to upgrade their breakfast options other than that it was a good experience staying at Hyatt.
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! But cleaning crew was annoying
The girl at the front desk was so nice and helpful! The room looked very clean but I did find some chocolate wrapper on the floor so I’m not sure if they cleaned it properly. They offer free breakfast which is nice. I’d come back the only thing is that the cleaning crew kept on knocking on our door at 9:00 am when checkout is 12:00 even though we had our door sign up for them to not bother and we kept yelling “not right now please”. I could hear other guests yelling too so I’m sure they could hear us. That was very annoying, specially on New Year’s Day. They left it alone and 15 minutes later someone came to knock again. I get you’re trying to be efficient but how many times does one need to say kindly no?
Stayed 1 night in Dec 2024

10/10 Excellent

Edrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Nice property.
Stayed 2 nights in Dec 2024

6/10 Okay

Oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue I had was that the room states blackout curtains. In no way are they blackout. There's a lot of light that comes through the top where the "curtains" are.
Stayed 1 night in Dec 2024

10/10 Excellent

Rodrigo, Mexico City

Stayed 2 nights in Dec 2024

10/10 Excellent

Afam

Stayed 4 nights in Dec 2024

2/10 Terrible

Md nizam

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Genisse

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Good área
Stayed 11 nights in Dec 2024

8/10 Good

servando garza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Christeen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quiet
Stayed 1 night in Dec 2024

10/10 Excellent

Rabia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Dontae

Stayed 1 night in Dec 2024

6/10 Okay

maiya

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Katherine L

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This review is not for the property but Expedia. The property was everything I needed it to be for that trip. I checked out early (also purchased the insurance) and the hotel said to get with Expedia for a refund for that day/night since I went third party. I have looked high and low for a customer service number for Expedia only to get one wrong number after another. No info in the emails from Expedia. And even went through app trying to figure out how to get a said night refunded. Clicked every trouble shooting link in any email I had and on app and it all circles back. Lesson learned. Is my Hilton or Marriott apps.
Stayed 2 nights in Dec 2024

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Muhammad Afnan

Stayed 2 nights in Dec 2024

10/10 Excellent

Kara

Stayed 2 nights in Dec 2024

10/10 Excellent

Sue Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our “go to” place
We stayed here at least once a year for the past 8 years. The accommodations are quite roomy & we love the view of the lake. The staff is quite friendly & helpful.
Stayed 2 nights in Dec 2024