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Hyatt Place Houston/Sugar Land

3.0 star property
3-star hotel near Sugar Land Town Square

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Photo gallery for Hyatt Place Houston/Sugar Land

Exterior
Lobby
Ballroom
Point of interest
Premium bedding, down comforters, pillowtop beds, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet-friendly

Explore the area

Map
16730 Creek Bend Drive, Sugar Land, TX, 77478
  • Sugar Land Town Square
    ‪7 min walk‬
  • First Colony Mall
    ‪13 min walk‬
  • Smart Financial Centre at Sugar Land
    ‪4 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪37 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (with sofa bed)

View from room

Room, 2 Queen Beds, Accessible, Bathtub (with sofa bed)

  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, View (with bathtub and sofa bed)

View from room

Room, 1 King Bed, Accessible, View (with bathtub and sofa bed)

  • 45 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Lake View

View from room

Room, 2 Queen Beds, Lake View

  • 37 sq m
  • Lake view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View

View from room

Room, 1 King Bed, View

  • 32 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, View

View from room

Premium Room, 1 King Bed, View

  • 34 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Premium bedding, down comforters, pillowtop beds, desk

Standard Room, Multiple Beds

  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 1 King Bed

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

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Exterior

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About the area

Sugar Land

First Colony stay.Your stay at this First Colony hotel places you within 2 miles (3 km) of Sugar Land Town Square and CHI St. Luke's Health-Sugar Land Hospital. First Colony Mall and Sugar Land Ice and Sports Center are also within 2 miles (3 km).

What's nearby

  • Sugar Land Town Square - 7 min walk - 0.6 km
  • First Colony Mall - 13 min walk - 1.2 km
  • Sugar Land Ice and Sports Center - 17 min walk - 1.4 km
  • Smart Financial Centre at Sugar Land - 4 min drive - 4.9 km
  • Constellation Field - 5 min drive - 4.1 km

Getting around

  • Houston William Hobby Airport (HOU) - 35 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬11 min walk
  • ‪Panera Bread - ‬20 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬3 min drive
  • ‪Torchys Tacos - ‬3 min drive
  • ‪Flying Saucer Draught Emporium - ‬3 min drive

About this property

Hyatt Place Houston/Sugar Land

3-star hotel near Sugar Land Town Square
Hyatt Place Houston/Sugar Land offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 3600 square feet (334 square meters) and includes conference space. The business-friendly Hyatt Place Houston/Sugar Land also features dry cleaning/laundry services, express check-out, and a front-desk safe. A free area shuttle within 5 mi is available. Self parking is free.

This 3-star Sugar Land hotel is smoke free.

  • 1 building
  • 214 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 3600 sq ft of conference space
  • 334 sq m of conference space
  • Built in 2010
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place Houston/Sugar Land offers 214 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Sugar Land hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Languages

English, Filipino, Spanish, Vietnamese

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Lobby

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 70 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 15.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Houston/Sugar
Hyatt Place Houston/Sugar Hotel
Hyatt Place Houston/Sugar Hotel Land
Hyatt Place Houston/Sugar Land
Hyatt Place Houston/Sugar Land Hotel
Hyatt Place Houston/Sugar Land Hotel Sugar Land
Hyatt Place Houston Sugar Land
Hyatt Place Houston/Sugar Land Hotel
Hyatt Place Houston/Sugar Land Sugar Land
Hyatt Place Houston/Sugar Land Hotel Sugar Land

Hyatt Place Houston/Sugar Land Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 931 out of 1480 reviews
Rating 8 - Good. 284 out of 1480 reviews
Rating 6 - Okay. 118 out of 1480 reviews
Rating 4 - Poor. 59 out of 1480 reviews
Rating 2 - Terrible. 88 out of 1480 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

William M

Liked: Cleanliness, staff & service, property conditions & facilities
All was great, just didn't have time to check out most of the amenities
Stayed 3 nights in Apr 2025

8/10 Good

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful. Breakfast choices and quality were great.

10/10 Excellent

Nell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay! The staff are great, free breakfast was decent, room was fantastic, bed was extremely comfortable. Would stay again!
Stayed 4 nights in Feb 2025

10/10 Excellent

elias

Stayed 1 night in Jan 2025

10/10 Excellent

Sheila

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only drawback to the facility was the lack of walkable food options. Otherwise the stay was great and the staff was very likable.
Stayed 7 nights in Jan 2025

10/10 Excellent

Desdemona

Stayed 1 night in Jan 2025

6/10 Okay

Diana

Travelled with family

Over promised, under delivered

Not to our expectations. Accommodations were not met, there were many inconveniences in the room. Will not recommend to anyone .
Stayed 20 nights in Jan 2025

10/10 Excellent

Lior

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Spacious room, great amenities, always clean, nice bad. Great view of the lake. Great area to jog around the lake, nice breakfast, lobby, gym and staff.
Stayed 6 nights in Jan 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service
I was there for work and it worked well the TV's are very old it could use a facelift, you wont be streaming anything to the tv in my room and the Elevators make more than just the normal creaky noises
Stayed 1 night in Jan 2025

10/10 Excellent

Damon

Stayed 1 night in Jan 2025

2/10 Terrible

Jessica

Stayed 1 night in Dec 2024

2/10 Terrible

Jessica

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Had a doctors soot at 10am and came back to the room and room service came in and placed all our things in a trash bag and put in a room and we had not checked out , the room was entered with our personal items in there so we felt violated .
Stayed 2 nights in Jan 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Have used for area business meetings, will be back
Stayed 2 nights in Jan 2025

8/10 Good

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the area.
Stayed 3 nights in Jan 2025

10/10 Excellent

Gerald

Stayed 4 nights in Jan 2025

10/10 Excellent

Ami

Liked: Staff & service, room comfort

Mold

The air system has a lot of allergens and mold around the vent and sprinklers.
Stayed 1 night in Jan 2025

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Convenient and comfortable. Nice breakfast.
Stayed 4 nights in Jan 2025

10/10 Excellent

Modesto Ferdinand

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible to shopping areas.
Stayed 3 nights in Jan 2025

8/10 Good

Elizabeth Ashlee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Showers/tub area needs updating.
Stayed 1 night in Jan 2025

6/10 Okay

Heran

Stayed 3 nights in Jan 2025

6/10 Okay

Asim

Travelled with partner
Location is excellent at the junction of 59 and hwy 6 Lots of shops and restaurants nearby.
Stayed 3 nights in Jan 2025

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the view! Their rooms seemed very clean and the staff were very friendly. Breakfast was kind of a mess because how busy it was so the food ran out fast. But not long after the staff would quickly restock everything. Parking wasn’t bad too; I always found parking close enough to not have to hike inside. The Area felt very safe during the day and at night; if a nightly walk was your thing.
Stayed 2 nights in Jan 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Great area to stay in Sugar Land. Many stores and restaurants near by. Wonderful walking areas. Staff wax very friendly and kind
Stayed 5 nights in Jan 2025

4/10 Poor

Rabiaa

Travelled with family, Business traveller
Disliked: Cleanliness, amenities
Old building, not very clean. a mediocre breakfast.