Note fondée sur 468 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,1 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Fabrice de France
nice hotel around nothing
Publié le 12 mai 2014 sur HotelsNice hotel, comfort ok, very clean. Only problem are the noise coming from the room around (TV) and that there is nothing around (restaurant)
par un voyageur
Publié le 22 sept. 2024 sur Expedia
I’ve stayed at over 20 hotels, and I’m not a hard guy to please. This place, however, is downright horrible. There was no room service (our room was never cleaned), and we had to ask for clean towels constantly. The management seemed completely disorganized during check-in. I wouldn’t be surprised if this place goes out of business soon! Also, be CAREFUL—people loiter around the property. When we arrived, there were four homeless people drinking alcohol in the parking lot.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Management, Gestion de l’hôtel
I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Please give us a call at the hotel and we will make it right for you.
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Other guests were loud, room looked like it was missing artwork from the walls, and holes in the walls where a wall mount use to be. Other than that, it's a typical hotel stay.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Management, Gestion de l’hôtel
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Great experience twice now in a month
par un voyageur
Publié le 4 sept. 2024 sur Expedia
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Loved everything!
par un voyageur
Publié le 2 sept. 2024 sur Expedia
I was honestly really disappointed by how dirty the room was. I took pictures as proof bc I was in disbelief. The bed was clean though so I can honestly give them that. The top cover duvet had stains but the inner sheets were clean and after inspecting the mattress no bed bugs. When we arrived, the door was cracked open and every cabinet and drawer the room was open. The filters were pulled out from the ac also which we assumed were to show that they were clean. Only reason I stayed is bc we were in Pasadena for a fighting tournament for less than 24 hours. We didn’t have time to report anything or really stay in our room. The hotel seemed to be more for working men just passing through. The breakfast was hot, and good. Staff were all very nice, but seemed to be a little overwhelmed even at check in.
par un voyageur
Publié le 27 août 2024 sur Expedia
Very nice
par un voyageur
Publié le 23 août 2024 sur Expedia
Todo excelente
par un voyageur
Publié le 20 août 2024 sur Expedia
Service was great
