Note fondée sur 227 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,8 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Halte parfaite dans un Riad trip!
Publié le 24 juill. 2022 sur HotelsAppartement très bien équipé disposant d’un parking sur place, d’une salle de sport, piscine, salle de jeu etc… Lumineux avec beaucoup d’espace et lave linge et sèche-linge! Parfait pour faire une halte. Proche de Muséum District et de Montrose: quartiers d’intérêt à Houston.
Seul bémol: le quartier étant celui du médical center, hélicoptères et ambulances au rdv non stop!
Commentaires de Gestion de l’hôtel
25 juill. 2022 par Team Locale, Gestion de l’hôtel
Thank you for your kind review, Helene! We're so glad you enjoyed the gym, pool, and great local neighborhoods. We'd love to host you again on your next visit to Houston. Merci beaucoup!
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Nice space but the kitchen had bugs. They went to check while I was out and said they didn’t see any and didn’t do anything to correct it like use bug spray or change my room.
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Mandy | Guest Experience Manager, Gestion de l’hôtel
Hi there!Thank you for choosing to make Locale your home away from home, and thank you for taking the time to share your feedback with us. I really appreciate you sharing your experience and I am very sorry to hear that things did not go as well as hoped. We take all our guest feedback seriously and I will personally be addressing why this issue wasn't resolved during your stay. We know that you have many options to chose from when traveling but I am confident that we can deliver a much better stay than what you experienced. If you do find yourself returning to the area please reach out to me directly, at gxl@locale.com, as I would love to personally oversee your next stay.
par un voyageur de Heath
Publié le 22 sept. 2024
Very nice property.
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Rachel C, Gestion de l’hôtel
Thank you, Samuel!
par un voyageur
Publié le 19 sept. 2024 sur Expedia
The property was lovely. Staff answered all our promptly
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Rachel C, Gestion de l’hôtel
Thank you for your kind feedback, Davinna!
par un voyageur de GULFPORT
Publié le 14 sept. 2024 sur Expedia
Overall beautiful views of city - 12 foot ceilings all glass living room. No TV's in bedrooms! So, our remote went bad, no TV until next day, they didn't seem to know that cleaning staff could just give me a new remote (I had to find this out on my own in hallway after many msgs). All "communications" are off-site, so plenty of msgs, but not really there to help if needed. Still, reasonably priced, great apartment right in Medical Area. Few restaurants in area, took Uber to eat, usually 3 - 8 miles away. Uber better as car rental $30 parking/day, & driving in Houston traffic not worth it. Uber usually 5 minutes away. I would stay there again.
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Rachel C, Gestion de l’hôtel
Hi Wayne, we appreciate your feedback regarding communications, and are happy to hear you had a great stay with us!
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Really surprised I found this property so close to MD Anderson. Location is a must when traveling to the hospital. Super clean, nice furnishings, balcony an added bonus, & the view from the 11th floor made a date nite perfect. Highly recommend. 1 item, have the key codes written down already or pulled up on your phone.
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Rachel C, Gestion de l’hôtel
Hi Sandra, so glad to hear you loved your stay with us in Houston and had a great date night!
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Clean and very nice
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Locale, Gestion de l’hôtel
Hello Shaquita!Thank you for taking the time to leave us some wonderful feedback about your recent stay here and on Google as well. We are very excited to host you again during your next visit to Houston. Take care in the meantime!Best Regards,
par un voyageur
Publié le 2 sept. 2024 sur Expedia
10/10
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Locale, Gestion de l’hôtel
Hello Shmilinsky!Thank you for choosing to make Locale your home away from home, and thank you for taking the time to share your experience with us. We hope it’s not too much to ask but we would love for others to know about your experience as well, by sharing your thoughts on our Google page. Once again thank you for staying with us and we hope to see you again in the future. Feel free to reach out to us directly for your next booking. Take care in the meantime!Best Regards,
par un voyageur
Publié le 31 août 2024 sur Expedia
This property was perfect for us as we wanted to be close to the MD Anderson facility. The amenities are very nice. Great pool, patio, bbq grills, hot tub and a pool table.
Apartment was furnished nicely. Kitchen only had 2 plates, 2 bowls and 2 salad plates. No serving bowls. Would be nice to have more place setting/ serving bowls.
Glad to have a Washer and Dryer in the unit.
Contact with booking staff was excellent and they responded to emails very quickly.
I highly recommend this property.
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Rachel C, Gestion de l’hôtel
Hi Patricia! So happy to hear you loved your stay with us! We do apologize about the lack of silverware and dishware and are ensuring this is remedied quickly.
par un voyageur
Publié le 25 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Locale, Gestion de l’hôtel
Hello Laqresha!Thank you for choosing to make Locale your home away from home. It seems that things may not have gone as well as they should have during your stay. I’m very sorry for any challenges that you experienced and if you have the time we would like to hear more about the issues you faced during your stay. Thank you again for your stay, hope to hear back from you soon. Best Regards,
