Note fondée sur 939 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,2 Propreté de la chambre
2,6 Service et personnel
2,4 Confort de la chambre
2,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Groves
Publié le 29 nov. 2024
NEVET STAY AT THE HOTEL!! DON'T RECOMEND , VERY RUD, GUY AT FRONT SERVICE
par un voyageur de Salem
Publié le 25 sept. 2024 sur Expedia
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Horrible! Physical fighting and roaches.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
We are truly sorry to hear about your unpleasant experience at our property. This is not the kind of stay we strive to provide. We take hygiene and safety very seriously, so we apologize for the presence of roaches and any instances of physical fighting.
Please be assured that we are taking immediate measures to address these issues. Your feedback is valuable to us and we appreciate you bringing it to our attention.
If there is anything else we can do or if you'd like to discuss your concerns further, please feel free to reach out to us at guestsupport.na@oyorooms.com. Our team is here to assist you.
Warm regards,
Team OYO
par un voyageur
Publié le 23 sept. 2024 sur Expedia
I didn’t even stay here at all. When I arrived there was no one at the desk. I left for some hours after my arrival time scheduled and they told me they didn’t have a room yet.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for sharing your review with us. We appreciate your feedback and apologize for any inconvenience caused. We strive to provide our guests with a comfortable and enjoyable stay, and we apologize if we fell short of your expectations.
At OYO Rooms, we are always working to improve our services and meet the needs of our guests. We appreciate your suggestions regarding breakfast options and will take them into consideration for future enhancements.
If you have any further concerns or need assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com. Our team will be more than happy to assist you.
Thank you for choosing OYO Rooms as your accommodation provider. We hope to have the opportunity to welcome you back in the future and provide you with a better experience.
Warm regards,
Team OYO
par un voyageur
Publié le 20 sept. 2024 sur Expedia
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Propiedad muy mala.
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Our visit was horrible. The staff on duty was very rude and unprofessional. The first room he gave us. Our car did not work. I went back to the desk to explain our car didn’t work. He assigned us another room when we walked in the room. The lights didn’t work, the lights work in the bathroom and the air conditioner was broke. I went back to explain to the person on duty that was unacceptable and he explained to me that he would not be swapping out again I said expect us to spend the night in operable room do you not do maintenance on these rooms , he accused me of having an attitude and swapped out the room The TV did not work. We took a nap so that we could get back on the road and opted not to spend the night and these despicable circumstances. NEVER AGAIN ‼️A lot of people hanging out in the parking lot smoking weed.. did not feel safe at all
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
We sincerely apologize for the inconvenience caused during your stay with us. This is definitely not the experience we strive to provide. We assure you that we have addressed the issues you mentioned with our team to prevent any recurrence.
If you have any further concerns or if there's anything else we can assist you with, please reach out to us at guestsupport.na@oyorooms.com. We value your feedback and we hope to have another opportunity to serve you better in the future.
Team OYO
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for sharing your review. We apologize for any inconvenience you may have experienced during your stay. Our team is dedicated to continuously improving our services and we appreciate your feedback. If there is anything specific you would like to discuss or if you need further assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Warm regards,
Team OYO
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for sharing your valuable feedback. We're sorry to hear that your experience with OYO Rooms did not meet your expectations. We apologize for any inconvenience caused. We value your feedback and we'll take it as an opportunity to improve our services. If there's anything specific you'd like us to address, please feel free to reach out to our team at guestsupport.na@oyorooms.com. We hope to have the chance to make it up to you in the future.
Warm regards,
Team OYO
