Note fondée sur 394 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
1,9 Propreté de la chambre
2,5 Service et personnel
2,1 Confort de la chambre
1,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 mai 2024 par Noah, Gestion de l’hôtel
Delighted to hear your words of praise, Betty! We will ensure consistent service when you visit us next time. Have a pleasant day ahead. Regards, Noah
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Very dirty. Bugs everywhere. Homeless nearby. Not recommended!
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
We're truly sorry to hear about your disappointing experience. This is definitely not what we strive for at OYO Rooms. Our team is dedicated to providing clean and comfortable accommodations for our guests. We'll definitely look into this matter and take necessary actions to ensure such issues are not repeated. If you have any further queries or concerns, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Sincerely,
Team OYO
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for leaving your valuable feedback. We apologize for any inconvenience caused. Our team is constantly working towards providing a better experience for our guests. We appreciate your patience and understanding. If you require any further assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Best regards,
Team OYO
par un voyageur
Publié le 18 sept. 2024 sur Hotels
par un voyageur
Publié le 17 sept. 2024 sur Hotels
I booked 2 queen bed non-smoking and they gave me 1 bed and when I asked to change then they said will add 1 more bed in room in few min ( ok to me ) , I went to the room it was smelling ( weeds,smoke etc ), floor was shattered, no lights in room & restroom, TV was put on table as workaround ( it was broken ) & Fridge was broken too, leakege on cieling as well, Location was not safe for families, very dirty place , I asked them to cancel my booking and they did but still I am waiting for my refund from Hotels.com. Not at all recomend for anyone, I saw some wierd things inside the hotel premises as well. Shaddy place to visit.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for your feedback. We appreciate your time in sharing your review with us. Our team would like to apologize for any inconvenience you may have faced during your stay. Please be assured that we take your feedback seriously and are constantly working towards improving our services. If you require any further assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Warm regards,
Team OYO
par un voyageur
Publié le 9 sept. 2024 sur Expedia
It was very dirty and full of mice and roaches.
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Unhealthy
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Barbara, Gestion de l’hôtel
Sorry for the hassle you faced, Carlos! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Barbara
par un voyageur de Las Vegas
Publié le 2 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Barbara, Gestion de l’hôtel
Hi, Shortie! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Barbara
par un voyageur
Publié le 24 août 2024 sur Expedia
Refused my Expedia reservation
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Joey, Gestion de l’hôtel
We are sorry for the inconvenience caused to you, John! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Joey
