Note fondée sur 110 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 août 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Amber! On behalf of our entire team, I would like to apologize if we have failed in exceeding your expectations. Your satisfaction is important to us and we would like to know what went wrong. That would allow us to implement improvements to ensure we offer a better experience for guests in the future.
par un voyageur
Publié le 27 août 2024 sur Expedia
The location was easy to find and in a convenient location
Commentaires de Gestion de l’hôtel
27 août 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Allen! Thank you for your positive feedback! We're glad you found our location convenient and easy to find. We hope to have the pleasure of hosting you again in the future. If you have any other comments or suggestions, please feel free to share.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 août 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Tuyen! We sincerely appreciate your 4/5 rating, and we're pleased that you had a positive experience during your stay. While you haven't provided specific feedback, your rating is valuable to us, and we're here to address any concerns or suggestions you may have if you decide to share them in the future. Thank you for choosing our hotel, and we look forward to hosting you again on your next visit.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Very clean and the staff if friendly.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Miya! Thank you for your feedback! We're delighted to hear that you found the hotel very clean and our staff friendly. We look forward to welcoming you back in the future.
par un voyageur
Publié le 8 juill. 2024 sur Expedia
Nice
Commentaires de Gestion de l’hôtel
17 juill. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Daniel! We greatly appreciate your 5/5 rating! It was a pleasure having you as a guest, and we look forward to more opportunities to provide you with a great stay.
par un voyageur
Lousy
Publié le 6 juill. 2024 sur HotelsLousy Hotel, will never stay in this chain again. I don’t know who were the people giving it 9.0, they must have lived under a rock before.
Commentaires de Gestion de l’hôtel
9 juill. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Rizwan! We're sorry to hear about your disappointing experience. We strive to provide a positive stay for all our guests, and it's clear we fell short in your case. Your feedback is important to us, and we take it seriously. If you have specific concerns or issues you'd like to address, please feel free to reach out to us directly so we can better understand and resolve them. We regret that we didn't meet your expectations this time, and we apologize for any inconvenience caused.
par un voyageur
Publié le 4 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 juill. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Charles! Thank you very much for your 5/5 rating! We're thrilled to see that you had a positive experience at our hotel. Your satisfaction is our top priority, and we look forward to providing you with excellent service during your future stays. If you have any feedback, please don't hesitate to let us know. We appreciate your support and hope to welcome you back soon!
par un voyageur
Publié le 2 juill. 2024 sur Expedia
na
Commentaires de Gestion de l’hôtel
6 juill. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Chioo! On behalf of our entire team, I would like to apologize if we have failed in exceeding your expectations. Your satisfaction is important to us and we would like to know what went wrong. That would allow us to implement improvements to ensure we offer a better experience for guests in the future.
par un voyageur
Publié le 18 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 juin 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Jesus! We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.
par un voyageur
Publié le 2 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 juin 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Billie! We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.
