Note fondée sur 73 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,1 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
What a disappointment
Publié le 22 juill. 2024 sur HotelsIt started out bad our itinerary read check in at 1:00 and they didn't let us inn till 3:00 and one of the rooms had dirty sheets and hairs on the bed and the smell of pot had to buy room fresheners and had no privacy due to the way the bathrooms are built and the door on the shower is to high so the water would spill onto the floor and into the toilet area and their so call breakfast consisted of danish roll,hunnybuns,muffins and oatmeal cookies the coffee was terrible had no taste the juice was only water
Commentaires de Gestion de l’hôtel
25 juill. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi juan! We apologize for the challenges you faced during your stay. It’s concerning to hear about the issues with the room cleanliness, odor, and privacy. We understand how these factors can significantly impact your experience.We appreciate you bringing these matters to our attention and will address them with our team to ensure improvements are made. Your feedback regarding the breakfast and coffee will also be reviewed to enhance our offerings. Thank you for your patience, and we hope to provide a better experience on any future visits.
par un voyageur
Publié le 16 juill. 2024 sur Expedia
Really good motel, but a motel. Semi-thin walls, loud occupants. Room/bed was clean. Shower was new and big.
Commentaires de Gestion de l’hôtel
17 juill. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Adam! Thank you for your feedback. We're glad to hear that overall you had a good experience at our motel, appreciating the cleanliness of the room and the new, spacious shower. We apologize for any inconvenience caused by noise from other guests; we understand the importance of a peaceful stay and are continuously working to improve sound insulation where possible.Your comments are valuable to us, and we appreciate your understanding of the nature of motel accommodations. If there's anything else you'd like to share or if you have further suggestions for improvement, please feel free to reach out. We hope to have the opportunity to welcome you back for another positive experience in the future.
par un voyageur
Publié le 21 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juin 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Xavier! Thank you for completing the survey regarding your recent stay at our property. We highly prioritize your satisfaction and greatly appreciate you choosing to stay with us. Positive ratings like yours serve as a rewarding acknowledgment of our dedication to ensuring an excellent experience for all our guests. Your encouragement inspires us to continue striving for excellence in our service delivery. We eagerly anticipate the opportunity to welcome you back for another enjoyable stay in the near future.
par un voyageur
Publié le 16 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 juin 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Xavier! We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.
par un voyageur
Publié le 14 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 juin 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Renee! We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.
par un voyageur
Publié le 7 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 juin 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Camrie! Thank you for completing the survey regarding your recent stay at our property. Your satisfaction is very important to us and we value you as a guest. Receiving a positive survey response is always a pleasure as it reflects the efforts that we exert to provide you with a great stay, and at the same time gives us more motivation to deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
par un voyageur
Publié le 6 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 juin 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Xavier! We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.
par un voyageur
Publié le 6 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 juin 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Anita! On behalf of our entire team, I would like to apologize if we have failed in exceeding your expectations. Your satisfaction is important to us and we would like to know what went wrong. That would allow us to implement improvements to ensure we offer a better experience for guests in the future.
par un voyageur
Publié le 3 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 juin 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Mandi! We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.
par un voyageur
Publié le 24 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 mai 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Michael! I hope that you had an amazing stay and everything worked well to your convenience. If you have any feedback or suggestion that can help us improve on our services, please do not hesitate to let us know.
