Note fondée sur 356 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,4 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 oct. 2024 sur Expedia
The motel was in super condition, but due to its proximity to the freeway it was somewhat noisy. The staff was very helpful and friendly.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Edward! Thank you for your feedback. We're pleased to hear that you found our staff helpful and friendly during your stay. We appreciate your comments regarding the condition of the motel; however, we understand that the noise from the freeway may have impacted your experience.We are constantly looking for ways to enhance our guests' comfort and will take your feedback into consideration. We hope to have the opportunity to welcome you back for a quieter stay in the future.
par un voyageur
Publié le 12 oct. 2024 sur Expedia
This Palace Inn is modern and charming
Commentaires de Gestion de l’hôtel
13 oct. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Candice! Thank you for your positive feedback about your stay at our Palace Inn! We're thrilled to hear that you found our property modern and charming. Our team works hard to maintain a welcoming atmosphere, and it's wonderful to know that it made a positive impression on you. We look forward to welcoming you back for another enjoyable experience!
par un voyageur
Publié le 5 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 oct. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Isidra! We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 sept. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Mary! We greatly appreciate your 5/5 rating! It was a pleasure having you as a guest, and we look forward to more opportunities to provide you with a great stay.
par un voyageur
Publié le 19 sept. 2024 sur Expedia
A little bit land-locked and limited access...but extremely friendly staff and clean room!
Commentaires de Gestion de l’hôtel
19 sept. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi GREG! Thank you for your positive review! We're pleased to hear that you found our staff friendly and the room clean. We understand the concern about access and appreciate your feedback. We hope to welcome you back for another pleasant stay!
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 sept. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Nadia! We apologize for any issues that you might have experienced at our hotel. If you can, please let us know what the problems were, and I can assure you that we are will work diligently to ensure a similar situation does not occur again in the future.
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Had a pleasant stay at this hotel at a different location recently and decided to try this one. I was very pleased with the property and room. The property is well kept & conveniently located, and the room is spacious and clean. Overall, I appreciate that it's affordable and a great place to stay, highly recommend staying here!
Commentaires de Gestion de l’hôtel
2 sept. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Ann! Thank you for your glowing review! We're thrilled to hear that you had a pleasant stay and found the property well-maintained, conveniently located, and the room spacious and clean. Your recommendation means a lot to us, and we're glad we could meet your expectations. We look forward to welcoming you back on your next visit!
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 sept. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Ryan! We are delighted and honored to have received such a high rating. It was a pleasure providing you with a great stay and we aim to continue providing excellent service to both you and our future guests.
par un voyageur
Publié le 26 août 2024 sur Expedia
I reserved a room with breakfast
All what they provided is a snack
Commentaires de Gestion de l’hôtel
26 août 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi FEKRAT! We apologize for the disappointment regarding the breakfast service during your stay. Your reservation should have included a full breakfast, and it's concerning to hear that this expectation was not met. We will investigate this issue to ensure it does not happen again. Thank you for bringing this to our attention, and we appreciate your understanding.
par un voyageur
Great for Budget Conscious Traveler
Publié le 17 août 2024 sur HotelsExcellent value for the price I bed. The rooms were nice, very clean, and appeared to be recently renovated. Please note the property does not have an elevator. So if you are unable to walk up stairs reserve a ground floor room. Also, there is no breakfast available. However, the hotel is near City Centre, restaurants, and located behind Wal-Mart. The room has a mini fridge and microwave too. I highly recommend this property for budget conscious travelers. It's a good bang for your buck. One last thing parking is limited to guests.
Commentaires de Gestion de l’hôtel
18 août 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi La Shawn! Thank you for your detailed review. We’re pleased to hear you found the rooms clean, well-maintained, and a good value. We appreciate the note about the lack of an elevator and breakfast, which will help future guests with their planning. It’s great to know the location and amenities were convenient for you. Your feedback on the parking situation and overall value is much appreciated. We hope to welcome you back in the future.
