Note fondée sur 348 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,9 Service et personnel
3,8 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Housekeeping and odor
Publié le 13 oct. 2024 sur HotelsIts not what i was expecting the room has some kind of odor also the breakfast wasn't good even the coffee taste weird and cold they didn't do housekeeping at all .
Commentaires de Gestion de l’hôtel
14 oct. 2024 par surjit, Gestion de l’hôtel
Dear Santos, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as issue with housekeeping and odour.We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
par un voyageur
Publié le 1 oct. 2024 sur Expedia
It was hot in the room. Pool was filthy. If we pay for room with pool. It should be a clean pool or take 10$
Commentaires de Gestion de l’hôtel
2 oct. 2024 par surjit, Gestion de l’hôtel
Dear Shawnta, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as hot in room, filthy pool.We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
par un voyageur
Publié le 31 août 2024 sur Expedia
Customer service needs do better at front desk
Commentaires de Gestion de l’hôtel
1 sept. 2024 par surjit, Gestion de l’hôtel
Dear Dechanna, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with nice experience and perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
par un voyageur
Publié le 28 août 2024 sur Expedia
Staff was rude. The building is falling apart. The refrigerator in the room was from 1970 holes in the walls. Doors didn’t lock the whole place was just nasty.
Commentaires de Gestion de l’hôtel
29 août 2024 par surjit, Gestion de l’hôtel
Dear Scott, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as old refrigerator, holes in walls, doors don't lock .We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
par un voyageur
Publié le 21 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 juin 2024 par surjit, Gestion de l’hôtel
Dear Laura , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
par un voyageur
Publié le 18 juin 2024 sur Expedia
Tnks
Commentaires de Gestion de l’hôtel
19 juin 2024 par surjit, Gestion de l’hôtel
Dear Idiar Gabriela, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with awesome experience and perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
par un voyageur
Publié le 7 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 juin 2024 par surjit, Gestion de l’hôtel
Dear Patrice , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with awesome experience and perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
par un voyageur
Publié le 1 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 juin 2024 par surjit, Gestion de l’hôtel
Dear Noemi, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with fantastic experience and perfect score 10/10. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
par un voyageur
Publié le 25 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 avr. 2024 par surjit, Gestion de l’hôtel
Dear Jeffery , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with awesome experience and good score 8/10. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
par un voyageur
Publié le 1 avr. 2024 sur Expedia
Nahhh
Commentaires de Gestion de l’hôtel
3 avr. 2024 par surjit, Gestion de l’hôtel
Dear Angel, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
