Note fondée sur 216 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Lamonica,Thank you for your 5-star rating! We feel truly grateful to have you as our guest. Providing exceptional comfort and service is our passion. We look forward to seeing you again soon!
par un voyageur de benton
Publié le 7 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Timothy,We are sad to see this 2-star rating. We never want our guests to have such a kind of experience. We would love to know more about your experience. So, we can make the required changes and improvements. We hope to earn your business on future travels so that you can see our continuous improvement.
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Jermaine,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
The shower didn’t have a curtain.
The gym is horrible and almost nothing works the machines are broken!
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Barbara,We sincerely apologize for the inconvenience regarding the shower curtain and the condition of the gym facilities. We understand how important these amenities are for our guests, and we will address these issues promptly. Your comments are valuable to us as we work to improve our services, and we hope to provide you with a better experience in the future.
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Willis,Thank you for your 5-star ratings. We are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional refuge and service. See you soon!
par un voyageur
Publié le 17 sept. 2024 sur Expedia
The front desk staff is very friendly and accommodating. I have been here for over a month and a half off and on. Its very close to my job and there are lots of things to eat in the same area. This is a different property from my normal, but for the price and the convenience I give it a 10 out of 10.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Willis,Thank you for the fantastic review! We are thrilled to hear that our front desk staff has been friendly and accommodating during your extended stay. It’s great to know that the location and nearby dining options have been convenient for you. We truly appreciate your high rating and look forward to continuing to provide you with excellent service. Thank you for choosing our hotel!
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Willis,Thank you for your 5-star ratings. We are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional refuge and service. See you soon!
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Sadly had to deal with roaches at the hotel and it was normalized as they should be there. Would not recommend. Breakfast is also basically bagels and cofffee.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,We genuinely apologize for the pest issues and the disappointing breakfast experience you encountered. We are committed to addressing these concerns promptly and improving our services to better meet guest expectations. We hope to have the opportunity to provide a much better experience on your next visit.
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Moona,Thank you for the wonderful 5-star rating! We are pleased to hear you had an enjoyable stay with us and always value our guests' feedback and suggestions. We look forward to hosting you again in the future!
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Alonzo,Thank you for the fantastic 5-star rating! We are delighted you enjoyed your stay with us and always appreciate our guests' feedback and suggestions. We look forward to welcoming you back in the future!
