Note fondée sur 213 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,7 sur 5
3,9 Propreté de la chambre
3,7 Service et personnel
3,9 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
1 sur 5
par un voyageur de Calera

Publié le 30 août 2024 sur Expedia
Sucia y no estaba preparada la habitación
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Guest Relations, Gestion de l’hôtel
Dear Ramón,We're sorry to hear that you didn't have a good time with us overall. The cleanliness and upkeep of our accommodations are two of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. Our team will be sure to look into all of your comments internally and make improvements where necessary, as we always want to ensure that our guests have the best experience possible. Please consider giving us another chance soon; we're confident that we can impress you.
5 sur 5
par un voyageur

Publié le 2 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 août 2024 par Paul , Gestion de l’hôtel
Thank you
5 sur 5
par un voyageur

Publié le 27 juill. 2024 sur Expedia
Staff was very friendly & the breakfast was great. Zero complaints- fantastic stay.
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Pay , Gestion de l’hôtel
Thank you
4 sur 5
par un voyageur

Publié le 27 juill. 2024 sur Expedia
What enought for the price, but really poor breakfast...
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Paul , Gestion de l’hôtel
Thank you
5 sur 5
par un voyageur

Publié le 22 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Paul , Gestion de l’hôtel
Thank you
5 sur 5
par un voyageur

Publié le 18 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Paul , Gestion de l’hôtel
Thank you
5 sur 5
par un voyageur

Nice Hotel

Publié le 15 juill. 2024 sur Hotels
Nice hotel. Good value for the money. Friendly and helpful staff.
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Paul , Gestion de l’hôtel
Thank you
2 sur 5
par un voyageur

Publié le 15 juill. 2024 sur Expedia
Dirty rooms and badly needs repainting. Mold growing in corner of shower/tibNo lamps on nightstands and people below were so loud and played music to which I called front desk and they said they would take care of it, but they continued this well after midnight.
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Paul , Gestion de l’hôtel
Sorry for trouble
5 sur 5
par un voyageur

Publié le 12 juill. 2024 sur Expedia
Nice And comfortable " Stay at the Redlion Very Family Oriented resident Very Convenient place for travelers passing threw The Tx Area Staff friendly Housekeeping friendly Restaurant Gas stations Walgreens Are walking Distance
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Paul , Gestion de l’hôtel
Thank you
1 sur 5
par un voyageur

Publié le 11 juill. 2024 sur Expedia
The middle eastern lady at the front desk was very rude and I believe she stole my engagement ring. This afternoon my finance and I checked out of room 218. We were gone for 30 minutes before I realized that my engagement ring was still on the counter in the bathroom, where I placed it to take a shower. I was told that nobody had been in the room and was told I can go check it out by the lady sitting at the front desk, However, somebody had been in the room because there were new blankets on the dresser. I asked the housekeeper if she had been in that room or did she see my rings (there’s a total of 3 but my engagement ring is my only concern) she stated No, then she said she did go in there but the door was already opened when she went in there. I let the woman know at the front desk and my finance asked her if she could run the cameras or if she could see the key log. She stated she could not. We asked for the number for the manager and we were given a number that was disconnected. During our 5 day stay, we were originally given a key to a room that was already occupied on July 5th. We walked into somebody’s room and noticed clothes and shoes, immediately turned around and told the man at the front desk. He then gave us keys to room 218 where we stayed during the storm with no power. I bring this up because, this morning we heard 2 women unlock our door, but luckily we had the extra lock on so they were not able to get in. I have filed a police report& a report with Sonesta
Commentaires de Gestion de l’hôtel
11 juill. 2024 par Paul , Gestion de l’hôtel
Sorry for trouble