Note fondée sur 462 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,1 Service et personnel
3,2 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Terrible
par un voyageur
Publié le 21 sept. 2024 sur Expedia
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for sharing your feedback with us. We apologize for any inconvenience caused during your stay. Our team strives to provide the best experience possible, and we appreciate your patience and understanding. If you have any further concerns or need assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Warm regards,
Team OYO
par un voyageur
Publié le 10 sept. 2024 sur Expedia
It was quiet
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for sharing your experience with us. We're glad to hear that you found your stay at OYO Rooms quiet. Providing a peaceful environment is one of our top priorities. If you have any further queries or require assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Best regards,
Team OYO
par un voyageur
Publié le 10 sept. 2024 sur Expedia
It was in a nice spot where a lot of stores are
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Arrived at motel room 227 was substandard. Flat-screen tv was held together by black tape and did not work. Light fixtures hanging off wall by fixture wire, bed not.made, ac didn't work in Tx of all places. I checked in af 4am after flying in from iah and checked out at 6am . Waiting for the uber driver. Booked via expedia will never do again. After i made the a complaint the property acted as if they did not know the state of their own room. Very scary
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
We sincerely apologize for the substandard experience you had during your stay in room 227. This is certainly not the level of quality we strive to maintain at OYO Rooms. We understand your disappointment with the faulty TV, light fixtures, unmade bed, and malfunctioning AC. It's truly regrettable that you had to encounter these issues, especially after a long flight.
We assure you that we take your feedback seriously and have addressed it with the property. Rest assured, necessary measures will be taken to prevent such incidents from happening in the future.
If there is anything else we can do to assist you further, please feel free to reach out to us at guestsupport.na@oyorooms.com. We value your patronage and hope to have the opportunity to serve you better in the future.
Warm regards,
Team OYO
par un voyageur
Mala experiencia
Publié le 5 sept. 2024 sur HotelsEl servicio de desayuno era un chiste, solo había plátano y cereal sin leche y ya me salí hace más de una semana y nunca regresaron el depósito de seguridad!
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Joey, Gestion de l’hôtel
¡Nuestras más sinceras disculpas, Wandy! Entendemos que tu experiencia no estuvo a la altura de tus expectativas. No te preocupes, trabajamos continuamente para mejorar nuestros servicios y asegurarnos de que tu próxima estadía sea placentera. Saludos, Joey
par un voyageur
Publié le 4 sept. 2024 sur Hotels
The worst experience in my life as a loyal client of Hotels.com.
Hotels.com fail me as a long time client.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Joey, Gestion de l’hôtel
We are sorry for the inconvenience caused to you, Hoang! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Joey
par un voyageur de Grand Junction
Publié le 30 août 2024 sur Expedia
Not the best area. Walmart few feet away
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Tim, Gestion de l’hôtel
Hi, Kyle! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim
par un voyageur
Publié le 28 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Tim, Gestion de l’hôtel
Hi, Robert! Good to hear you enjoyed our offerings, have a relaxing day ahead. Regards, Tim
