Note fondée sur 578 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,8 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Manager, Gestion de l’hôtel
Hello Cherryl,We are thrilled to hear that you had a fantastic stay with us! We look forward to welcoming you back again soon for another wonderful experience.
par un voyageur
Publié le 11 sept. 2024 sur Expedia
It’s only one person they have that works at night when you try to explain something to him he doesn’t understand but other than that the staff is great. This is one of my favorite hotels. I come to when I’m in Baytown.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Manager, Gestion de l’hôtel
Hello Latoya,We appreciate your loyalty to our hotel and your kind words about our staff. We will share your feedback with our team for further improvement. We hope to continue exceeding your expectations during your future stays in Baytown.
par un voyageur
Publié le 18 juill. 2024 sur Expedia
Dirty. Internet horrible, tv didn’t work
And ppl were hanging out on the stairs.
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Manager, Gestion de l’hôtel
Hello Brianna,We apologize for the inconveniences you experienced during your stay. Guest feedback helps us improve our services and address any issues promptly. We encourage guests to contact our management team directly to discuss their concerns further.
par un voyageur de Humble
Publié le 11 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Manager, Gestion de l’hôtel
Hello Carolina, We regret to hear that you didn't fully enjoy your stay. Please feel free to contact us with any specific details regarding your experience so we can address these concerns promptly. We strive to provide all our guests with a pleasant stay.
par un voyageur
Publié le 28 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 juin 2024 par Manager, Gestion de l’hôtel
Hello Tammie,We're thrilled to hear you had a great stay with us! If you have any further feedback, please don't hesitate to reach out to us. We hope to welcome you back soon for an even better experience!
par un voyageur
Publié le 27 juin 2024 sur Hotels
Price gauging
Loved here 6 months after with price gauging
$75 $100 $86
Price gauging
Commentaires de Gestion de l’hôtel
28 juin 2024 par Manager, Gestion de l’hôtel
Hello Tammie,We value your feedback and apologize for any concerns. We encourage you to reach out to our management team directly to discuss your experience further. Thank you for staying with us.
par un voyageur
Publié le 21 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 juin 2024 par Manager, Gestion de l’hôtel
Hello Tammie,We are delighted to hear you had a wonderful experience at our hotel! We appreciate your kind words and hope to welcome you back soon for another great stay.
par un voyageur
Publié le 20 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juin 2024 par Manager, Gestion de l’hôtel
Hello Natalie,We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly with any feedback you would like to share so we can address any concerns. We value your input and hope to welcome you back in the future for an improved stay.
par un voyageur
Publié le 18 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 juin 2024 par Manager, Gestion de l’hôtel
Hello Tammie,We are happy to hear you had a pleasant stay with us! If you have any additional comments or suggestions, please feel free to share them with us directly. We look forward to welcoming you back soon for an even better experience!
par un voyageur
Publié le 15 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 juin 2024 par Manager, Gestion de l’hôtel
Hello Tammie,Thank you for being a guest with us and for taking the time to share your review and feedback. We hope to earn your business again when you return to the area.