Note fondée sur 752 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Clean
Publié le 13 oct. 2024 sur HotelsThe room was nice and clean. The pillows were little half pillows, not at all comfortable.
par un voyageur
Publié le 13 oct. 2024 sur Expedia
par un voyageur
Publié le 11 oct. 2024 sur Hotels
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Hotel had no cable/internet, and was not informed by front desk clerk- Karmin until I was checked in and I checked room. I was not refunded money back because it was a Saturday and manager was not there. I ended up getting another hotel room somewhere else. I called Monday and spoke to manger- Victoria to get refund and she stated that I booked through Expedia and had to contact them. I contacted Expedia and they contacted hotel Manager- Victoria. She said I was in room 2 hours and was informed when I checked in which was a complete lie. Nobody wants to be in a room 2 hours without cable /internet by themselves. I was in and out that hotel in about 30 mins. The whole process was not handled right by front desk. If I would have been informed prior to checking in I would have never checked in
par un voyageur
Publié le 26 sept. 2024 sur Hotels
par un voyageur de Naperville
Publié le 20 sept. 2024 sur Expedia
AM staff was very patient, welcoming willing to help, friendly. PM staff not so much, she spoke in a tone of you're bothering me I'm tired feel. So grateful for the kind smile and warm good morning.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
The place was clean and everything worked. Location was close to shopping centers and to the place we needed to go to, very convenient.
par un voyageur
Publié le 11 sept. 2024 sur Expedia
The room was nice and clean. The staff was nice and welcoming.
par un voyageur
Publié le 9 sept. 2024 sur Hotels
The building smells musty and moldy. I didn’t stay. The room smells horrible. Very loud. Musty and Moldy
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Front Desk staff are pleasant and professional. We stayed two days and asked for room cleaned after first day and it was done promptly. Check in check out was breeze.
