Note fondée sur 719 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,2 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par duprez de rance
Perfect
Publié le 31 août 2014 sur HotelsVery good impression close to space center , room equiped microwave, refrigerateur, in fact we have the possibilities to make cooking an leave like in your house i recommended that hotel
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Just your average hotel
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Customer Service, Gestion de l’hôtel
Bryan, thank you for staying with us at Sonesta Simply Suites Houston - NASA Clear Lake. We're glad to have had the opportunity to host you and hope to welcome you back soon.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Customer Service, Gestion de l’hôtel
We appreciate your lovely rating, Yoshiki!The satisfaction of our guests is important to us so we can't wait to see you back again at Sonesta Simply Suites Houston - NASA Clear Lake soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Customer Service, Gestion de l’hôtel
Sarah, thank you for staying with us at Sonesta Simply Suites Houston - NASA Clear Lake. We're thrilled to see your high rating and hope to welcome you back soon!
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Customer Service, Gestion de l’hôtel
Felicia, thank you for staying with us at Sonesta Simply Suites Houston - NASA Clear Lake. We're delighted you had a great experience, and we look forward to welcoming you back in the future!
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Customer Service, Gestion de l’hôtel
Sharjeel, thank you for choosing to stay at Sonesta Simply Suites Houston - NASA Clear Lake. We're delighted you had a pleasant stay with us. We hope to welcome you back in the future.
par un voyageur de Salinas
Publié le 3 sept. 2024 sur Expedia
Staff was excellent. Tiera was very welcoming. Stayed for 3 weeks. Only ONE washer out of FOUR working. Only TWO dryers out of SIX working almost the entire time I was there. No other laundromats nearby! Quite a few long time residents who are not travelers. Most were very nice.
I chose this hotel for location and because it had a kitchen. Room, bath and kitchen were very clean. Dishes and pans decent. Bedding and towels brand new. Table chairs were grimy looking.
I was disappointed to encounter ROACHES. I went out and bought roach killer and disinfectant. I sprayed the entire unit including cabinets and drawers. I did not want to bring any back home! It also put me off cooking. Kept all food in frig or freezer, except canned. Very careful to never leave food out or any crumbs on counter or floor. All garbage well contained.
Lots of eateries nearby. Good Dennys right there but the point was not have to eat out all the time. They did spray my unit too but didn't alleviate my hesitation. I paid in full upfront so I wasn't able to move to another hotel. There also is NO bus service in that area! You need a car as it is too hot to walk.
It was 98 most of the time and no pool. In future that's a requirement. You really need one in that heat. Safe area. No riff raff or homeless, no graffiti or squealing tires, very elegant neighborhood homes in the area.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Customer Service, Gestion de l’hôtel
Emily, the team at Sonesta Simply Suites Houston - NASA Clear Lake is delighted to hear about your positive interactions with Tiera and your appreciation of the room's cleanliness and amenities. The team understands the concern you faced during your visit and thanks you for your feedback, which will be considered for improvements. It's also good to know that you found the area to be safe and appreciated the nearby dining options. Your observations are valuable, and they aid in enhancing guest experience.
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Customer Service, Gestion de l’hôtel
Marguerite, thank you for choosing Sonesta Simply Suites Houston - NASA Clear Lake. We're delighted you had a pleasant stay. Your feedback is highly appreciated, and we look forward to welcoming you again soon!
par un voyageur
Publié le 31 août 2024 sur Expedia
This place is old nasty disgusting and reminds me of a halfway house. The housekeeping even came in my room and stole my towels. The carpet feels like you’re walking on straight up nastiness. Nothing worked overall unsafe filling. Staff especially the manager was disagreeable and course with everybody they come in touch with. Go somewhere else it’s not worth the 10 bucks you’ll save.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Customer Service, Gestion de l’hôtel
Craig, thank you for sharing your experience. It's regrettable to hear your stay did not meet expectations, and your feedback is duly noted. The comfort and security of guests are always priorities, and the team continuously strives to provide a welcoming environment. Guest experiences are valued and always taken into consideration for improvements.
par un voyageur
Publié le 30 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Customer Service, Gestion de l’hôtel
Sandra, we are thrilled you enjoyed your stay at Sonesta Simply Suites Houston - NASA Clear Lake. We hope to welcome you back soon!
