Note fondée sur 568 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,5 Service et personnel
3,5 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Mat de France
Not a nice experience...
Publié le 13 mai 2014 sur HotelsI won't go back. I selected this hotel due to interesting price (compared to others...). Room was ok. Breakfast is not a breakfast (only coffee and muffin). Swimming pool was dirty, impossible to swim. Goo place if you don't care about the comfort of an real hotel.
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Roach infested
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We sincerely apologize for your experience with pests during your stay. This is not the standard we strive for. Please contact us directly so we can address your concerns and take immediate action. Your feedback is crucial for us to improve.Sincerely, Hotel Manager
par un voyageur
Publié le 16 sept. 2024 sur Expedia
It was decent can update the furniture and the curtains
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Elaine,Thank you for your feedback. We’re glad you found your stay decent and appreciate your positive comments. We’ve noted your suggestions about updating the furniture and curtains and will consider them for future improvements. We look forward to providing an even better experience next time.Sincerely, Hotel Manager
par un voyageur
Publié le 3 sept. 2024 sur Expedia
No one at feont desk, no one answered push button.... very unsafe surroundings
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Angela,Thank you for your feedback. We apologize for the issues you experienced with the front desk and the safety concerns. Your comments are important, and we will address these matters to improve our security and responsiveness. Sincerely, Hotel Manager
par un voyageur de Powell
Publié le 2 sept. 2024 sur Expedia
Old, beat up hotel. Great for over the road truckers and construction laborers.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Raymond,Thank you for your feedback. We appreciate your insights and understand that our hotel may better suit certain types of travelers. We’re always looking to improve and will consider your comments as we work on enhancing our facilities and services.Sincerely, Hotel Manager
par un voyageur
Publié le 20 août 2024 sur Hotels
Great value and comfortable
Commentaires de Gestion de l’hôtel
20 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Tim,Thank you for the 10 out of 10 rating! We’re thrilled to hear that you found great value and comfort during your stay. We hope to welcome you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your fantastic review! We're thrilled to hear that you had a perfect stay. We look forward to welcoming you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 14 août 2024 sur Expedia
Receptionist very unhappy, bugs inside apartment, cleaning after 7days, bad smells.
Commentaires de Gestion de l’hôtel
16 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your feedback. We're glad you found some aspects of your stay worth noting, but we’re deeply concerned about the issues you encountered, particularly with the cleanliness and service. Please know that we take your comments seriously and will address these matters promptly to improve our guest experience.Sincerely, Hotel Manager
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Evelyn,Thank you for your perfect 10/10 rating! We're thrilled to know you had an outstanding experience at our hotel. Your feedback is greatly appreciated, and we hope to welcome you back for another exceptional stay soon.Sincerely, Hotel Manager
par un voyageur
Publié le 10 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear JaiNai,We are sorry to hear that your stay at our hotel did not meet your expectations, as reflected in the 1-star rating. We would appreciate it if you could specify the particular aspects of your stay that were unsatisfactory, allowing us to address these issues directly. Your feedback is valuable to us, and we invite you to reach out at your convenience to share your concerns. We consider guest feedback crucial for our improvement. We hope to have the opportunity to welcome you again. Sincerely, Hotel Manager
