Note fondée sur 961 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 oct. 2013 sur Hotels
par un voyageur
Publié le 25 nov. 2024
On Thursday, November 21st, my employee stayed at the SpringHill Suites in Baytown. Let me say our experience was less than acceptable from an associate of the Marriot Corporation! We experienced faulty facility issues and when they were presented to the manager MS. Blake, she was very rude in her responses. From accusing us of making the issues up to hanging up on me when I had to reach out to her again after requesting her to call me when she gets in at 10:00. We had no hot water in our room and when I brought it to the attention of the front desk, asking for the manager, they identified they were having issues with the boiler. MS Blake flatly denied any boiler issues, even though her employees were the ones that brought it up. So Lie to me, accus me of fabrications, and then hang up on me when I finally get her on the phone. MS Blake lacks customer relation etiquette and is frankly a LIAR!
par un voyageur de LAKE CHARLES
Publié le 9 nov. 2024
Nice place. We will definitely be back. So close to the San Jacinto mall. Our favorite restaurants like Texas Roadhouse. What a burger. Dennys. Starbucks. Marshall’s. Everything within a few blocks. Nice clean rooms. Love the shower separate from the toilet area. Love the comforter. Pillows. Wish hotels would use Keurig because I always pack my favorite coffee pods but can never use them.
Commentaires de Gestion de l’hôtel
29 nov. 2024 par SpringHill Suites, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
par un voyageur
Publié le 20 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 nov. 2024 par SpringHill Suites, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
par un voyageur
Publié le 17 oct. 2024 sur Expedia
Loved it
Commentaires de Gestion de l’hôtel
29 nov. 2024 par SpringHill Suites, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
par un voyageur
Publié le 12 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 nov. 2024 par SpringHill Suites, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
par un voyageur
Publié le 3 oct. 2024 sur Hotels
par un voyageur
Publié le 30 sept. 2024 sur Expedia
par un voyageur
Publié le 29 sept. 2024 sur Expedia
The check out lady was really nice
Room was clean
Property was clean
No problems
par un voyageur
Publié le 27 sept. 2024 sur Hotels
