Note fondée sur 276 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,7 Service et personnel
3,4 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Nice and clean
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Jalyn,Thank you for the perfect rating!Lilith#Team6
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Felt a lot more safe than it did a few years back after covid. Not bad if you just need to crash for a night for cheap! Front desk girl was nice and friendly and professional! Not too bad at all, i was surprised
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Nancy Y., Gestion de l’hôtel
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Mark, Thank you for your rating. We strive to ensure every guest has a positive experience, and your feedback is important to us. If there is anything we can do to improve, please feel free to let us know. Natalie #team6
par un voyageur
Publié le 10 sept. 2024 sur Hotels
the staff was helpful with me finding the lowest price . staff was helpful and polite only one who i had a issue is the evening gentleman acted as if i was bothering him
par un voyageur
Publié le 30 juill. 2024 sur Expedia
I STAY AT THIS PROPERTY FOR TWO WEEKS AND THE MAID SERVICES WAS TERRIBLE NOT CLEANING THE ROOM IN SIDE OF THE ROOM HAD ANIMAL Odor
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Edward, Thank you for sharing your feedback with us. We strive to provide excellent service to all our guests, and we apologize if we fell short of your expectations. We will use your comments to help us improve our guest experience.Natalie #Team6
par un voyageur
Publié le 21 juill. 2024 sur Hotels
TV didn't work; it was replaced later.
Sink stopper was broken.
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Manfred,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
par un voyageur
Publié le 13 juill. 2024 sur Expedia
I booked to stay for one night, when I checked in, they said they couldn't check in because they had lost power for a week, they should have notified me 72 hours in advance so I could know how to book another hotel. But they didn't do that, and we had to struggle to find a hotel that night to sleep. I discovered that because we couldn't check in, we had to cancel. They charged us a cancellation fee while they was the one who didn't give the room.
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Mi,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Lilith#Team6
par un voyageur
Publié le 13 juill. 2024 sur Hotels
The weather was bad the day i checked in the hurricane hit the next day and i was without lights the whole time i checked out 2 days early and im still trying to get my refund.
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Jamela,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
par un voyageur de Pearland
Publié le 7 juill. 2024
