Note fondée sur 949 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,5 Service et personnel
3,5 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par gilles
Publié le 2 mai 2016 sur Hotels
par Jean claude de Talmont St hilaire
Hotel bien situé pour visiter le sud de Houston
Publié le 18 sept. 2015 sur HotelsHotel bien situé à proximité du site de la NASA Cependant le centre de la NASA de Floride est beaucoup mieux Hotel propre confortable
par un voyageur
Publié le 5 sept. 2014 sur Hotels
par un voyageur
Publié le 6 août 2024 sur Expedia
Over all it’s a horrible experience. There was no elevator, so if someone has luggages, will be in hell to bring it up using stairs. It says breakfast included. But literally, there is no breakfast. The owner is not flexible, he will get your money!
Commentaires de Gestion de l’hôtel
7 août 2024 par Manager, Gestion de l’hôtel
Hello Isa, We apologize for any inconvenience you faced during your stay. Our hotel aims to provide a comfortable experience for all guests. For any concerns or special requests, we encourage guests to reach out to our management team directly. Your feedback helps us improve the guest experience.
par un voyageur de Richlands
Publié le 6 août 2024 sur Expedia
property was clean but a little "older". Most staff were friendly, but only saw two people the 5 days we were there.
Had an issue with an item in the room and it was corrected when we returned that evening.
All in all, an alright hotel. Close to restaurants, room was clean. If you wanted to entertain, this is not the place, but to lay your head down after a busy day visiting family, this will do fine. The inconvenient part is no elevator. Dont pack heavy!
Commentaires de Gestion de l’hôtel
7 août 2024 par Manager, Gestion de l’hôtel
Hello James, We appreciate your feedback on our property. We're glad to hear you found the hotel clean and enjoyed the proximity to local restaurants. It's excellent to know our staff was able to address your concern promptly. Please note that while we don't have an elevator, our team is always ready to assist with luggage. Thank you for choosing us for your stay, and we hope to welcome you back in the future.
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Very quiet and staff very nice and room clean
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Harley,Thank you for your positive feedback! We're glad to hear that you found the room clean and enjoyed the quiet atmosphere. Our staff strives to provide a welcoming experience, and we’re pleased to know you found them nice. We look forward to welcoming you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 29 juill. 2024 sur Expedia
When we pulled up a piece of the guttering was zip tied to a pole in front of the building that was falling down. We got to our room the carpet was damp and it smelt it like mold and sour in the room. The people at the hotel barely spoke to us. We're no help at all. Very dissatisfied we'll never stay there again
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Manager, Gestion de l’hôtel
Hello Ted, We're sorry to hear about your experience and appreciate your feedback. It's important to us that all aspects of our guests' stay meet our high standards. We encourage you to directly contact our management with any further concerns you may have. Your comments will help us improve for the future.
par un voyageur
Publié le 28 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Manager, Gestion de l’hôtel
Hello Monica, We are sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly with any specific feedback you would like to share so we can address any concerns. We value your input and hope to welcome you back in the future for an improved stay.
par un voyageur
Publié le 27 juill. 2024 sur Expedia
The room had roaches in the bed
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Manager, Gestion de l’hôtel
Hello Janet, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Roach infested! They were between the sheets. on the curtains and around the window.
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Lawanda,We took note of your remark about roaches during your stay, which is very unusual. We take pest control measures regularly on our property, but we will investigate further. Anyway, please accept our apologies for the inconvenience. The problem will be completely resolved. You'll have a great time the next time you visit. We hope to see you again soon.Sincerely, Hotel Manager
