Note fondée sur 183 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,4 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Smell is really bad. No sun-block curtains, even no blackout curtains. No privacy.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Management , Gestion de l’hôtel
Thank you for your feedback. We’re sorry to hear that your experience didn’t meet your expectations. All of our rooms has blackout and sheer curtains in the room for privacy and light control. We encourage our guests to reach out to us if they encounter any issues, during there stay, as we’re always here to help . Your comfort is important to us, and we appreciate your input. We hope to have the opportunity to improve your stay in the future!
par un voyageur
Publié le 23 sept. 2024 sur Expedia
There were cigarette butts everywhere, alcohol.cabs abd bottles all around, people outside partying in frontbof doors with bbq grulles and being loud all bours or the evening and night. Lots of foot traffic.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Management , Gestion de l’hôtel
Thank you for taking the time to share your feedback. I sincerely apologize for the issues you experienced during your stay. It’s disappointing to hear that the outside cleanliness and noise did not meet your expectations.We strive to maintain a welcoming and comfortable environment for all our guests. I will address these issues with our team immediately to ensure improvements are made.
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Outdated and kinda seedy
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Toilet to low to ground.
Poor lighting.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Easy check in and out.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Management , Gestion de l’hôtel
We are honored to receive a 5 star review from you! Hope to see you soon.
par un voyageur de Deer Park
Publié le 7 sept. 2024 sur Expedia
par un voyageur
Publié le 26 août 2024 sur Hotels
10/10 hotel was clean staff was super nice I definitely felt welcome !
Commentaires de Gestion de l’hôtel
27 août 2024 par Management , Gestion de l’hôtel
Thankful for a 10 out 10 review. We hope to host you again in the near future!
par un voyageur
Publié le 3 août 2024 sur Expedia
The evening staff was nice, there wasn't any info for the wifi anywhere n front desk didn't let us know when we checked in, breakfast was cut off at 9 which sucks for people that get in late at night. The guy working the desk in morning wasn't very friendly but the other girl that checked us out was very nice. The room was okay just took forever to cool down because they have the settings up so high when you get in the room
Commentaires de Gestion de l’hôtel
4 août 2024 par Management , Gestion de l’hôtel
Thank you for taking the time to share your honest feedback. We’re so sorry to hear that your experience did not match your expectations. This is an uncommon instance as the vast majority of our guests trust us with their stay and enjoy their experience with us to the fullest. We work very hard to make sure all of our guests have a rewarding stay and are disheartened to learn of your disappointment. We hope you will give us another opportunity to better serve you on your next visit - we have no doubt that the next time you would have the wonderful experience that most of our guests have.
par un voyageur
Publié le 3 août 2024 sur Hotels
par un voyageur
Publié le 1 août 2024 sur Expedia
