Note fondée sur 1 624 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,9 Service et personnel
4,9 Confort de la chambre
4,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 juill. 2024 sur Expedia
Limpio habitaciones confortables y muy limpias Atención impecable. Recomiendo para todos lo que quieren una experiencia 10 puntos
Commentaires de Gestion de l’hôtel
11 juill. 2024 par Pete Shim , Gestion de l’hôtel
Thank you for your wonderful feedback. We are pleased to see that you enjoyed a clean and comfortable stay at The Lancaster Hotel. Our team takes great pride in serving our guests and I am delighted that our hospitality was excellent. We hope to welcome you back again soon.
par un voyageur
Publié le 22 mai 2024 sur Expedia
Très belle expérience ! Service de valet parking parfait. Superbe petit-déjeuner inclus avec notre chambre. Nous le recommandons !!!
Commentaires de Gestion de l’hôtel
22 mai 2024 par Pete Shim , Gestion de l’hôtel
Thank you for your wonderful feedback regarding your recent stay at The Lancaster Hotel. We are delighted to hear that you enjoyed an excellent experience and our delicious gourmet breakfast - a perfect way to start your day! Our staff strives to provide an excellent guest experience and we are thrilled to see that we succeeded. We truly appreciate your recommendation and look forward to welcoming you back again soon.
par un voyageur
Publié le 29 mai 2023 sur Expedia
l'accueil etait parfait
Commentaires de Gestion de l’hôtel
30 mai 2023 par Pete Shim , Gestion de l’hôtel
Thank you for the wonderful comments on your recent stay at The Lancaster Hotel. We take pride in providing an excellent guest experience and we are delighted to see that you enjoyed our team’s hospitality. We hope to welcome you back again soon.
par un voyageur
Publié le 15 juin 2019 sur Expedia
Magnifique hôtel au cœur de Houston. Charme ancien et équipements modernes
Commentaires de Gestion de l’hôtel
19 juin 2019 par Tom Harwell, Gestion de l’hôtel
Thank you for leaving us this amazing review. We are delighted to hear that you had such a wonderful experience and enjoyed our downtown location. We look forward to welcoming you back again soon.
par un voyageur
Publié le 15 janv. 2025
Commentaires de Gestion de l’hôtel
15 janv. 2025 par Pete Shim , Gestion de l’hôtel
Thank you for your wonderful rating regarding your recent stay at The Lancaster Hotel. We are thrilled to see you enjoyed your stay. Your feedback means the world to us and we look forward to welcoming you back again soon.
par un voyageur
Publié le 14 janv. 2025
The valets were probably the most helpful and friendly folks that we've met at our many stays at hotels.
Commentaires de Gestion de l’hôtel
14 janv. 2025 par Pete Shim , Gestion de l’hôtel
Thank you so much for your kind words! We're thrilled to hear you enjoyed your stay and our valet team was so friendly and helpful during your stay at The Lancaster Hotel. We take great pride in providing exceptional service, and it's wonderful to know that our team helped make your experience memorable. We look forward to welcoming you back soon!
par un voyageur
Publié le 20 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Pete Shim , Gestion de l’hôtel
Thank you for taking the time to leave your wonderful rating. We are pleased to see that you enjoyed your stay at The Lancaster Hotel. We look forward to welcoming you back again soon.
par un voyageur
Publié le 20 oct. 2024 sur Expedia
This is such a beautiful property. The location is wonderful, right in the heart of the art district and walkable to restaurants, shows, and street art. The amenities are great!- breakfast, gym, in room snacks and nespresso coffee, on site art gallery, and welcome Champagne.
I am marking them down because you can hear everything in the room. There was a car alarm that went off for 2 or more hours and it was from the valet parking area. It went off so long that my brain made it a permanent sound. You could also hear the showers from other rooms, doors closing, everything. It was so terrible that I did not get a good night of sleep and I woke up with a headache.
If I do stay again I would bring my noise machine and/or earplugs.
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Pete Shim , Gestion de l’hôtel
Thank you for your detailed review! We’re thrilled to hear you enjoyed our beautiful property and the luxurious amenities, especially our location in the heart of the theater district. We sincerely apologize for the noise disturbances you experienced during your stay. We understand how disruptive that can be and appreciate your feedback, as it helps us improve our guest experience. We sincerely want all our guests to have a comfortable and restful stay, and your comfort and happiness are very important to us. We truly appreciate you choosing our hotel and hope to have the opportunity to welcome you back again soon!
par un voyageur
Very nice hotel
Publié le 19 oct. 2024 sur HotelsNice clean hotel in a wondful location
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Pete Shim , Gestion de l’hôtel
Thank you for your wonderful feedback. We are delighted to see that you enjoyed our beautiful hotel and our prime theater district location! It was a pleasure having you as our guest at The Lancaster Hotel and we look forward to welcoming you back again soon.
par un voyageur
Publié le 18 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Pete Shim , Gestion de l’hôtel
Thank you for taking the time to leave your wonderful rating. We are delighted to see that you enjoyed your stay at The Lancaster Hotel. Our staff strives to provide an excellent guest experience and we are thrilled to see that we succeeded. We look forward to welcoming you back again soon.
