Note fondée sur 911 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,4 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Safe Travels, Aless Chau - Marketing Coordinator, Gestion de l’hôtel
Thank you for your feedback! We’re thrilled to know you had such a positive experience during your stay. Your feedback means a lot to us, and it motivates our team to continue providing exceptional service. We look forward to welcoming you back on your next visit!
par un voyageur
Publié le 12 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Safe Travels, Aless Chau - Marketing Coordinator, Gestion de l’hôtel
We sincerely appreciate your wonderful 5-star review! It brings us joy to know you had such a fantastic experience. If you have any suggestions or if there’s anything we can do to make your next visit even more enjoyable, please reach out anytime. We look forward to seeing you again soon!
par un voyageur
Publié le 10 oct. 2024 sur Expedia
La atención es excelente
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Buen viaje, Aless Chau - Marketing Coordinator, Gestion de l’hôtel
Gracias por sus amables palabras. Estamos encantados de saber que nuestro servicio le ha parecido excelente. Nuestro equipo trabaja duro para asegurar que cada huésped tenga una experiencia memorable, y sus comentarios significan mucho para nosotros. Esperamos volver a darle la bienvenida pronto.
par un voyageur
Publié le 9 oct. 2024 sur Expedia
Great Staff.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Safe Travels, Aless Chau - Marketing Coordinator, Gestion de l’hôtel
Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience during your stay. It’s always rewarding to know our efforts to provide exceptional service and a comfortable environment are appreciated.If there were any specific aspects of your visit that stood out, we’d love to hear more about them! Your feedback not only motivates our team but also helps us continue to enhance the experience for our guests.We look forward to welcoming you back on your next visit and ensuring your stay is just as enjoyable!
par un voyageur
Publié le 9 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Safe Travels, Aless Chau - Marketing Coordinator, Gestion de l’hôtel
Thank you, Carlos! We are ecstatic to know you had a marvelous stay at the Westin Oaks Houston. Our main goal is to ensure our guests have a wondrous experience. We hope to welcome you back to Houston in the near future!
par un voyageur
Publié le 8 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Safe Travels, Aless Chau - Marketing Coordinator, Gestion de l’hôtel
We appreciate your feedback, Scott! We strive to provide our guests an elevated stay and your review affirms we are on the right path. Thank you for your support!
par un voyageur
Publié le 8 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Safe Travels, Aless Chau - Marketing Coordinator, Gestion de l’hôtel
Your review made our day, Robyn. Thank you for choosing the Westin Oaks Houston at the Galleria. We hope to welcome you back the next time you are in town!
par un voyageur de Beirut
Publié le 6 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Safe Travels, Aless Chau - Marketing Coordinator, Gestion de l’hôtel
Thank you, Mohamad! We’re thrilled that you were satisfied with your experience at the Westin Oaks Houston at the Galleria. Your feedback is truly appreciated, and we hope to host your next stay in Houston!
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Safe Travels, Aless Chau - Marketing Coordinator, Gestion de l’hôtel
“Hello Jesus, we noticed that you were not completely satisfied with your last stay with us. We would be very grateful if you could provide us with more details about your experience so that we can improve it for the future. Please do not hesitate to contact us directly, your feedback means a lot to us.
par un voyageur
Publié le 4 oct. 2024 sur Expedia
El serbio a cuartos pésimo y el personal que acudió greoserisimo
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Buen viaje, Aless Chau - Marketing Coordinator, Gestion de l’hôtel
Hola Martha, gracias por compartir tus comentarios. Nos esforzamos por ofrecer un servicio excepcional y lamentamos no haber estado a la altura de sus expectativas. Tu preocupación será tratada con nuestro equipo para asegurarnos de que este tipo de incidentes no se repitan. Esperamos tener la oportunidad de compensarte en el futuro.
