Note fondée sur 848 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Hôtel très moderne et literie excellente
Publié le 19 août 2022 sur HotelsPersonnel très aimable et arrangeant. Très bel hôtel moderne avec une excellente literie. Piscine très agréable
Commentaires de Gestion de l’hôtel
23 août 2022 par Front Desk, Gestion de l’hôtel
Thank you for your feedback!
par un voyageur
Publié le 3 août 2022 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2022 par Front Desk, Gestion de l’hôtel
Thank you for your feedback!
par un voyageur
Publié le 4 déc. 2024
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Stay was canceled because their pipes were broken and there was NO WATER.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Sybyl,Thank you for your feedback. We understand the frustration of having your stay canceled due to unexpected maintenance issues, such as the broken pipes and lack of water. We are actively working to resolve these issues and appreciate your understanding during this time. We hope to have the opportunity to welcome you back once our facilities are fully operational.Sincerely, Taylor McCrayGeneral Manager
par un voyageur
Publié le 30 sept. 2024 sur Hotels
I won’t lie to you, this is one of the best 3-star hotels that I have ever stayed. First experience with BWP and it was good, very luxurious hotel to be 3-star, clean rooms, clean baths, modern infrastructure, quiet and has shopping around it. The elevator has a weird sound reaching the 3rd floor, other than that it is pretty good! I will stay again here.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par GM, Gestion de l’hôtel
Dear Guest,Thank you for your glowing 10-star review. We are delighted to hear that your stay at the Best Western Premier Energy Corridor exceeded your expectations, making us one of the best 3-star hotels you've ever stayed at! We strive to provide our guests with a luxurious, clean, and comfortable experience, and we're thrilled that you appreciated our modern infrastructure and convenient location.We appreciate your feedback regarding the elevator sound. Please rest assured that we are looking into this matter to enhance the overall guest experience. We can't wait to welcome you back and continue to exceed your expectations. Thank you again for choosing to stay with us and we look forward to your next visit.Warm Regards,General ManagerBest Western Premier Energy Corridor
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Upon arrival first room on first floor smelled moldy. Asked for another room. Second room on 3rd floor smelled of an illegal substance and to my understanding this was a smoke free hotel. Also, shower for would not stay closed. Rooms need to be checked out after cleaning. The bed was comfortable and the breakfast was nice.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Tracy,We appreciate your feedback and are glad to hear you found the bed comfortable and enjoyed the breakfast. Your concerns about the room conditions and cleanliness will be addressed as we work to ensure our property meets our smoke-free standards and is thoroughly checked after cleaning. Thank you for bringing this to our attention.Sincerely, Taylor McCrayGeneral Manager
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Wonderful stay
Commentaires de Gestion de l’hôtel
28 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Sierra,Thank you for the perfect 5 out of 5 rating! We're so glad to hear you had a wonderful stay. We look forward to welcoming you back soon!Sincerely, Taylor McCrayGeneral Manager
par un voyageur
Publié le 25 sept. 2024 sur Expedia
I liked it
Commentaires de Gestion de l’hôtel
25 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Maham,Thank you for your feedback! We’re happy to hear you liked your stay. We hope to welcome you back soon!Sincerely, Taylor McCrayGeneral Manager
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Daniel,Your one-star review has been noted. I'm truly sorry. We regret that we fell short because, in general, we pay incredibly close attention to detail. We are determined to make things right if you give us a chance, and we sincerely hope you will let us talk to you about it.Sincerely, Taylor McCrayGeneral Manager
par un voyageur
Publié le 20 sept. 2024 sur Expedia
We always stay alway pleasant and clean
Commentaires de Gestion de l’hôtel
21 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Lela,Thank you for the 5/5 rating! We're delighted to hear that your stays are always pleasant and clean. We truly appreciate your loyalty and look forward to welcoming you back every time!Sincerely, Taylor McCrayGeneral Manager
