Note fondée sur 98 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 avr. 2024 sur Expedia
par un voyageur
Publié le 22 oct. 2023 sur Expedia
par un voyageur
Publié le 29 sept. 2023 sur Expedia
O top
Commentaires de Gestion de l’hôtel
8 oct. 2023 par Nika Devčić, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
par un voyageur
Publié le 24 août 2023 sur Hotels
OK
Commentaires de Gestion de l’hôtel
24 août 2023 par Miha Arko, Hotel Sales Manager, Gestion de l’hôtel
Dear Alexandre,Thank you for taking the time to review your recent stay at our hotel and for giving us a rating of 8 out of 10. We greatly appreciate your feedback and are delighted to hear that you had a positive experience overall.We're glad to see that you enjoyed your stay with us. Your feedback is valuable as it helps us understand what aspects of your stay you liked and where we can potentially make improvements. If there are any specific aspects you particularly enjoyed or any suggestions you have for us to enhance your experience in the future, please don't hesitate to let us know.At our hotel, guest satisfaction is our top priority, and we're committed to continuously improving our services and facilities. We hope to have the opportunity to welcome you back in the near future and provide you with an even more enjoyable stay.Thank you once again for choosing our hotel and for sharing your thoughts with us. We look forward to serving you again.Best regards,
par un voyageur
Pas terrible
Publié le 1 août 2023 sur HotelsHotel pas très propre, chambre avec toiles d'araignée et insectes morts. Assez loin des photos présentées sur le site.
Petit déjeuner loin d'être exceptionnel, mais compris dans le tarif de la chambre.
Localisation intéressante à proximité de l'autoroute pour une étape, c'est le seul avantage de cet établissement.
Commentaires de Gestion de l’hôtel
1 août 2023 par Miha Arko, Hotel Sales Manager, Gestion de l’hôtel
Dear Mr. Bertrand,Thank you for taking the time to share your feedback about your recent stay at our hotel. We truly appreciate your input, as it helps us to improve and provide a better experience for all our guests.We apologize for any inconvenience you may have encountered during your stay. It is disheartening to hear that the cleanliness of the room did not meet your expectations. Please rest assured that we take hygiene and maintenance very seriously, and we will address the issues you mentioned with our housekeeping team to ensure that such oversights are not repeated in the future.Regarding the breakfast, we are sorry that it did not live up to your expectations. We are continuously working to enhance our offerings and will consider your comments to make necessary improvements to our breakfast selection.We understand that the location near the highway was a convenience for your journey, but we regret that other aspects of your stay were not up to par.At our hotel, we strive to provide a pleasant and comfortable experience for all our guests, and we are disappointed that we fell short on this occasion.We value your feedback and will use it constructively to improve our services. Your satisfaction is important to us, and we would love to have the opportunity to welcome you back in the future and demonstrate the improvements we've made.If there is anything else you would like to share or discuss, please feel free to reach out to our management team directly. We hope to have the chance to serve you better in the future.Thank you once again for your valuable feedback.Best regards,
par un voyageur
Publié le 28 août 2022 sur Expedia
Le serveur ne parlait pas anglais et la carte n’était pas non plus traduite en anglais
Commentaires de Gestion de l’hôtel
25 oct. 2022 par Miha Arko, Hotel Sales , Gestion de l’hôtel
Dear Duska! Thank you for your stay with us and time for your review! We are really sorry that you had unpleasant experience in our restaurant. Our waiters speaks at least one foreign language, sometimes also two or three. Our menus 'a la carte' are in Slovene, English, Italian and German language translated. We are always improving additionally skills of our employees in our group with selected courses also language courses. We are hoping, that you will give us opportunity to host you again, and that we will make your stay 5/5. Until next time, I wish you all the best!
par un voyageur
Nuit étape en Slovénie
Publié le 8 août 2022 sur HotelsProblème de réservation avec Hôtel.com car pas enregistré à l'hôtel à notre arrivée. Heureusement il restait une chambre disponible sinon nous n'en avions pas.
Personnel sympathique et accueillant, chambre confortable, bonne literie.
Commentaires de Gestion de l’hôtel
8 août 2022 par Miha Arko, Hotel Sales , Gestion de l’hôtel
Dear Snejana, thank you for your stay with us and also your review! Hope we see you soon again in one of our hotels in Slovenia! Best regards,
par un voyageur
Publié le 12 mai 2022 sur Hotels
Commentaires de Gestion de l’hôtel
13 mai 2022 par Miha Arko, Hotel Sales Admiral Group , Gestion de l’hôtel
Dear Guest,
thank you for your review. Hope we will have opportunity to host you again.
Best regards,
par un voyageur
Hotel facile d'accès sur la route de la Croatie
Publié le 18 oct. 2021 sur HotelsErreur de conditions sur l'arrivée L'hotel Casino a une réception après 20 h
Commentaires de Gestion de l’hôtel
18 oct. 2021 par Miha Arko, Sales , Gestion de l’hôtel
Cher Monsieur Geoffrey,
Merci pour votre commentaire. C’est avec grand plaisir que nous recevons vos compliments.
Dans l’attente de vous accueillir de nouveau au Casino & Hotel ADMIRAL Carnevale Škofije.
Cordialement,
par un voyageur
Publié le 3 sept. 2018 sur Hotels
