Ratings based on 363 Guest Reviews

Hear it directly from our travellers
4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Sep. 17, 2024 on Hotels
Comfort
4 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 28, 2024 on Expedia
5 out of 5
by A traveller

Posted Oct. 12, 2023 on Expedia
Near to everywhere . spacious. clean
4 out of 5
by A traveller

Posted Jul. 18, 2023 on Expedia
Pros: Friendly staff, located close to train station and shopping Cons: Breakfast only adequate
5 out of 5
by A traveller

Very accommodating

Posted Sep. 9, 2022 on Hotels
We traveled as a group on bicycles - hotel allowed us to store bikes in basement garage. Very clean hotel. Rooms on small side. Great location. Very friendly and welcoming staff. Great variety at breakfast. Would stay again.
5 out of 5
by A traveller

Nice hotel close to station in Hsinchu

Posted Apr. 7, 2022 on Hotels
Stayed one night during a holiday weekend, helpful friendly staff (came up and helped me set up the TV, I had some issues). Nice room overlooked the park (deluxe double, highly recommend). Lots of variety at breakfast.
4 out of 5
by A traveller

Posted Sep. 3, 2020 on Hotels
Comment from Hotel Management
Oct. 11, 2020 by Jeff Cheng, Hotel Management
親愛的顧客您好, 感謝您花費時間填寫住宿評價並且予以我們肯定。再次感謝您選擇入住本飯店,期待仍有機會能再次會您服務。 平安順心, 客務部 Jeff Cheng
5 out of 5
by A traveller

Posted Jul. 27, 2020 on Hotels
唯一一個小小缺點:浴缸沒有浴簾,而應該是設計來遮水的一片壓克力板不夠遮,洗完澡浴室地板會噴很濕。好在地板是有紋路的石面不會滑,且開抽風機很快就乾了。
Comment from Hotel Management
Aug. 2, 2020 by Jeff Cheng, Hotel Management
親愛的顧客您好, 感謝您撥冗填寫評價也感謝您予以肯定。很抱歉讓您有不好的住宿體驗,您點出的問題我們也將會著手改善。再次感謝您選擇入住本飯店,期待仍有機會能再次會您服務。 平安順心, 客務部 Jeff Cheng
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 6, 2020 on Expedia
4 out of 5
by A traveller

Great Location, Comfortable, Decent Breakfast

Posted Oct. 25, 2019 on Hotels
I enjoyed my stay at Shin Yuan. The staff is friendly, the room was very clean and comfortable, and the location is excellent with many restaurants and shops within a short walking distance. The breakfast was good too. The room door is a little thin (could hear others opening and closing doors outside), and the lights in the room are a bit bright for me (I prefer some dim soft lighting at night). Would stay here again.