Note fondée sur 927 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de LISSIEU
Publié le 9 mai 2024 sur Expedia
Hôtel très bien placé, staff adorable et attentionné, bons restaurants, belle et grande piscine, plage propre, superbe chambre avec magnifique vue mer ... c'était parfait !
Commentaires de Gestion de l’hôtel
14 mai 2024 par Hilton Hua Hin Resort & Spa, Gestion de l’hôtel
Dear ERIC,Thank you for choosing to stay at Hilton Hua Hin Resort & Spa and for taking the time to leave us a 5-star review.We are thrilled to know that you enjoyed every aspect of your stay, and we appreciate you sharing your impressions of your stay that met your expectations.It was lovely having you with us, and we look forward to welcoming you back for another memorable stay.Warmest regards,The Management and team.Hilton Hua Hin Resort & Spa
par un voyageur
Bel hôtel pour un séjour entre ville et mer
Publié le 8 févr. 2024 sur HotelsSéjour très agréable dans un hôtel situé entre mer et ville. Tout est à proximité.
Petit bémol, les toilettes de la piscine méritent d'être refaites, car peu engageantes. Malgré les passages de la femme de ménages pour nettoyer, des fuites d'eau permanentes les rendent déplaisantes à utiliser car le sol est constamment trempé.
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Hilton Hua Hin Resort & Spa, Gestion de l’hôtel
Dear Michel,Thank you for choosing us on your recent visit to Hua Hin. Please accept our sincere appreciation for taking your valuable time to share with us the experience of your stay. We strive to meet our guest’s satisfaction, and as such your feedback is very helpful and valuable since this will give us as the guidance to continue improving our services and our guest satisfaction. Please be assured that we will use the comments provided by you to improve and enhance our levels of service and we do hope that you will give us a chance to welcome you again when your travel brings you back to Hua Hin areas.Sincerely,The Management and teamHilton Hua Hin Resort & Spa
par un voyageur
Publié le 2 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 janv. 2024 par Hilton Hua Hin Resort & Spa, Gestion de l’hôtel
Dear thomas,Greetings from Hilton Hua Hin Resort and Spa!Thank you for your feedback in regards to your recent stay with us as a valued guest. We sincere appreciate you taking your valuable time to let us know your feedback regarding of your recent stay experience with us. From your score, it appears that we did not deliver to your expectations. If you have a moment and are willing to share any specifics, it would help us to remedy these concerns. However, regardless of your response to our request, we would like to make sure that you feel your comments were heard. Once again, we thank you for being our guest and please accept our sincere apologies that we have not met your expectations. We most certainly hope that your experience will not deter you from visiting us again in the future when we look forward to welcoming you back to our hotel as our valued guest in the future. Kind regards,The Management and teamHilton Hua Hin Resort & Spa
par un voyageur
Hilton?
Publié le 2 janv. 2024 sur HotelsDisppointed
Overrated +++
Room price was very high, pool temperature was very low and internet wifi did not work. After several complaints, they finally put in the room another rooter to be able to get online
I would have expected a better hotel from the Hilton brand
Commentaires de Gestion de l’hôtel
15 janv. 2024 par Hilton Hua Hin Resort & Spa, Gestion de l’hôtel
Dear Thomas,Greetings from Hilton Hua Hin Resort and Spa!Thank you for choosing us on your recent visit to Hua Hin. Please accept my sincere appreciation for taking your valuable time to share the experience of your recent stay with us as a valued guest. We strive to meet our guest’s satisfaction, and as such your feedback is very helpful and valuable since this will give us as the guidance to continue improving our services and our guest satisfaction. I am sorry to hear that your recent stay experience which has not been the most pleasant one. Please allow us to take this opportunity to apologize for the incident occurred with you during your visit. Your concerns in matters of "Quality of Internet" is duly noted and kindly be informed that we are in the plan of upgrading our internet access to stabilize the connection and having a better quality as well as higher capacity. We totally understand your frustration dealing with a dropping line from time to time. Nevertheless, kindly be advised that the WIFI system from level 9th - 16th floor has already been upgraded and rest of the areas are already included in our system upgrading plan and we will do our utmost to sort out this issue as soon as possible.Once again, thank you for being our guest. We truly appreciate for the feedback and we hope that you will come back and stay with us again when your travels bring you back to Hua Hin-Cha Am areas.Kind regards,The Management and teamHilton Hua Hin Resort & Spa
par un voyageur
RETOUR A HUA HIN APRES COVID
Publié le 12 févr. 2023 sur HotelsTrès agréable séjour à l'HILTON HUA HIN, malgré une météo capricieuse les 10 premiers jours. Hôtel très bien situé entre mer et centre ville. Beaucoup de restaurants sympathiques alentour. Les vacanciers ne sont pas encore revenus pour la plupart, mais l'animation revient peu à peu
Nous avons aimé.
Commentaires de Gestion de l’hôtel
13 févr. 2023 par The management, Gestion de l’hôtel
Dear valued guest,Greetings from Hilton Hua Hin Resort and Spa!Thank you for choosing our hotel for your recent visit to Hua Hin. I sincerely appreciate you taking your valuable time to complete our guest questionnaire. We strive to meet our guest’s satisfaction, and as such your feedback is very helpful and valuable in our continuous efforts to improve our services and your satisfaction. We believe in providing our guests with the best service and attention at all times and nothing makes me happier than a confirmation of your satisfaction. I look forward to welcoming you back home at Hilton Hua Hin Resort and Spa, and in the meantime, if there is any further assistance you may require please do let us know. Sincerely yours,
par un voyageur
Publié le 1 janv. 2023 sur Expedia
Excellent hébergement. Très bien situé ans Hua Hin et agréable. L'ensemble de l'hébergement est en cours de rénovation et j'ai pu faire une chambre non rénovée puis rénovée : la rénovation apportera un plus indéniable même si je n'ai pas regretté d'avoir une chambre avant rénovation. Seul bémol s'il en faut un : les ascenseurs. Il manque clairement des ascenseurs pour un hotel de cette taille.
Commentaires de Gestion de l’hôtel
25 janv. 2023 par The management, Gestion de l’hôtel
Dear valued guest,Greetings from Hilton Hua Hin Resort and Spa!Thank you for choosing our hotel for your recent visit to Hua Hin. I sincerely appreciate you taking your valuable time to complete our guest questionnaire. We strive to meet our guest’s satisfaction, and as such your feedback is very helpful and valuable in our continuous efforts to improve our services and your satisfaction. We believe in providing our guests with the best service and attention at all times and nothing makes me happier than a confirmation of your satisfaction. I look forward to welcoming you back home at Hilton Hua Hin Resort and Spa, and in the meantime, if there is any further assistance you may require please do let us know. Sincerely yours,The management
par un voyageur
Publié le 26 déc. 2022 sur Hotels
Hotel tres bien situé avec une très belle piscine en bord de mer. Très bon petit-déjeuner en buffet avec un large choix.
Par contre la connexion wifi dans la chambre était très mauvaise
Commentaires de Gestion de l’hôtel
25 janv. 2023 par The management, Gestion de l’hôtel
Greetings from Hilton Hua Hin Resort and Spa!Thank you for choosing our hotel for your recent visit to Hua Hin. I sincerely appreciate you taking your valuable time to complete our guest questionnaire. We strive to meet our guest’s satisfaction, and as such your feedback is very helpful and valuable in our continuous efforts to improve our services and your satisfaction. We believe in providing our guests with the best service and attention at all times and nothing makes me happier than a confirmation of your satisfaction. I look forward to welcoming you back home at Hilton Hua Hin Resort and Spa, and in the meantime, if there is any further assistance you may require please do let us know. Sincerely yours,The management
par un voyageur
Publié le 16 juin 2022 sur Expedia
par un voyageur
Publié le 20 févr. 2022 sur Hotels
We had to upgrade our rooms type. The hotel need a serious renovation.
Even we want a family suite with jacuzzi, when we checked the room... Very low range and very old furnitures. We preferred book a normal renovated room.
par un voyageur
Publié le 1 août 2021 sur Hotels
