Ratings based on 726 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
95% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Mar. 17, 2024 on Expedia
Front desk is friendly
Comment from Hotel Management
Mar. 18, 2024 by 力麗華美達安可酒店 客務部, Hotel Management
親愛的貴賓 M 您好,感謝您花時間告訴我們您在花蓮溫德姆華美達安可酒店的體驗。 很高興您對於此次住房感到滿意。我將與我們的團隊分享您的評論,我相信您的評論會鼓舞他們。 在華美達安可,我們不斷努力超越您的期望。我們的官網也將會有不少優惠專案推出,可以供您回訪做參考唷!再次感謝您分享您的經驗,我們期待在未來為您服務。祝您順心 愉快花蓮力麗華美達安可酒店 客務部 敬上
4 out of 5
by A traveller

Posted Jan. 23, 2024 on Expedia
Friendly staff but too pricey for the standard.
Comment from Hotel Management
Jan. 24, 2024 by Steven Chiu, Hotel Management
Dear GuestThank you for your feedback. I am very happy that this accommodation experience can make you satisfied and a relaxing and comfortable journey. Hualien is your best choice. We look forward to your next chance to come and go again. We sincerely welcome your visit. ,Thank you.
5 out of 5
by A traveller

Posted Jan. 19, 2024 on Hotels
A very pleasant place to stay. The staff were friendly and helpful. I also enjoyed the art exhibition in the lobby. In short, there was nothing l could pick on to complain about my stay.
Comment from Hotel Management
Jan. 20, 2024 by Steven Chiu, Hotel Management
Dear Guest:Thank you for your feedback. I am very happy that this accommodation experience can make you satisfied and a relaxing and comfortable journey. Hualien is your best choice. We look forward to your next chance to come and go again. We sincerely welcome your visit. ,Thank you.
5 out of 5
by A traveller

Posted Dec. 29, 2023 on Expedia
Comment from Hotel Management
Dec. 30, 2023 by Steven Chiu, Hotel Management
親愛的貴賓您好:感謝您選擇下榻花蓮力麗華美達安可酒店,並惠賜好評.花蓮的好山好水,永遠敞開大門歡迎您,您給予我們至高的肯定,我們將持續努力不斷超越極限,提升服務品質,希望帶給您無微不至的住宿體驗,華美達是您的最佳首選.您給予的讚美,衷心期盼您能再度造訪有機會為您服務,誠摯的歡迎您,有任何問題歡迎您不吝賜予來電或來信.服務專線:03-8350666 敬祝 闔家平安 事事順心花蓮力麗華美達安可酒店 全體同仁 敬上
5 out of 5
by A traveller

Posted Jul. 23, 2023 on Expedia
Clean and well presented would stay again
Comment from Hotel Management
Jul. 23, 2023 by Steven Chiu, Hotel Management
親愛的貴賓您好:感謝您選擇下榻花蓮力麗華美達安可酒店,並惠賜好評.花蓮的好山好水,永遠敞開大門歡迎您,您給予我們至高的肯定,我們將持續努力不斷超越極限,提升服務品質,希望帶給您無微不至的住宿體驗,華美達是您的最佳首選.您給予的讚美,衷心期盼您能再度造訪有機會為您服務,誠摯的歡迎您,有任何問題歡迎您不吝賜予來電或來信.服務專線:03-8350666 敬祝 闔家平安 事事順心花蓮力麗華美達安可酒店 全體同仁 敬上
3 out of 5
by A traveller

Posted May 12, 2023 on Expedia
They had a desk blocking access to my balcony. Don’t know how they get away with saying all the rooms have a balcony, it’s not a balcony for you if u can’t step foot on it. Also Wi-Fi was buffering every 3-4 minutes so I ended up needing to use my cell as a hotspot my entire stay. Won’t stay there again
Comment from Hotel Management
May 12, 2023 by Jonas Kao, Hotel Management
親愛的貴賓 Andrea 您好,感謝您花時間告訴我們您在花蓮溫德姆華美達安可酒店的體驗。 很高興您對於此次住房感到部分滿意。有關客房設備及網路問題還需請貴賓提供您入住的房號,以便我們準確地做出改進;我將與我們的團隊分享您的評論,我相信您的評論會鼓舞他們。 在華美達安可,我們不斷努力超越您的期望。我們的官網也將會有不少優惠專案推出,可以供您回訪做參考唷!再次感謝您分享您的經驗,我們期待在未來為您服務。祝您順心 愉快花蓮力麗華美達安可酒店 客務部 敬上
3 out of 5
by A traveller

Posted Apr. 3, 2023 on Expedia
Check in service a bit disappointed. I booked 2 twin rooms, hotel assigned one room to tower 1 and the second room to tower 2. After negotiation with the staff, they agreed to move us to the same tower but different floor.
Comment from Hotel Management
Apr. 4, 2023 by Jonas Kao, Hotel Management
親愛的貴賓 Yuen Kwan 您好:感謝您撥空回饋此次入住的體驗,經了解過後,因貴賓另一間房間與此訂單編號不同,故無法確認為同一組貴賓,連假期間也因客房皆滿房,現場僅能依照可行的方式盡量讓同組貴賓可以在附近,尚請貴賓諒解! 也謝謝貴賓這次的反饋,我們在未來也會更加留意是否有同組訂單的可能性! 希望在未來能夠再次為您服務!花蓮力麗華美達安可酒店 客務部 敬上
5 out of 5
by A traveller

Posted Mar. 7, 2023 on Expedia
The gym was very poorly equipped. The hotel staff were outstanding.
Comment from Hotel Management
Mar. 7, 2023 by Steven Chiu, Hotel Management
親愛的貴賓您好:感謝您選擇下榻花蓮力麗華美達安可酒店,並惠賜好評.花蓮的好山好水,永遠敞開大門歡迎您,您給予我們至高的肯定,我們將持續努力不斷超越極限,提升服務品質,希望帶給您無微不至的住宿體驗,華美達是您的最佳首選.您給予的讚美,衷心期盼您能再度造訪有機會為您服務,誠摯的歡迎您,有任何問題歡迎您不吝賜予來電或來信.服務專線:03-8350666 敬祝 闔家平安 事事順心花蓮力麗華美達安可酒店 全體同仁 敬上
4 out of 5
by A traveller

Posted Dec. 16, 2021 on Hotels
It’s ok. As far as service concerned is good
Comment from Hotel Management
Dec. 17, 2021 by Front Office Jonas Kao, Hotel Management
親愛的貴賓您好:感謝您給予我們的反饋,很高興這次的住宿體驗能讓您滿意,放鬆自在愜意的旅程,花蓮便是您的最佳首選,期待下次您有機會再來走走,我們竭誠歡迎您的光臨,謝謝您。
4 out of 5
by A traveller

Posted Nov. 15, 2021 on Hotels
Comment from Hotel Management
Nov. 16, 2021 by Front Office Steven Chiu, Hotel Management
親愛的貴賓您好:感謝您給予我們的反饋,很高興這次的住宿體驗能讓您滿意,放鬆自在愜意的旅程,花蓮便是您的最佳首選,期待下次您有機會再來走走,我們竭誠歡迎您的光臨,謝謝您。