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Chateau de Chine Hotel Hualien

4.5 star property
Family-friendly 4.5-star hotel near Dongdamen Night Market

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Photo gallery for Chateau de Chine Hotel Hualien

Front of property - evening/night
Lobby sitting area
Business centre
Seasonal outdoor pool
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Pool
  • Gym
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

Map
No.2, Yongxing Rd., Hualien City, Hualien County, 970
  • Hualien County Stone Sculpture Museum
    ‪4 min walk‬
  • Hualien Dongdamen Night Market
    ‪4 min drive‬
  • Port of Hualien
    ‪6 min drive‬
  • Hualien (HUN)
    ‪11 min drive‬

Room options

View all photos for Premier Family

Premier Family

Premier Family

  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Twin

Premier Twin

Premier Twin

  • City view
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite Room

Suite Room

Suite Room

  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin

Superior Twin

Superior Twin

  • City view
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Family

Deluxe Family

Deluxe Family

  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Family

Superior Family

Superior Family

  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

Deluxe King

Deluxe King

  • City view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Hualien City

In suburbs.Within a 15-minute walk of the hotel, you'll find Hualien County Stone Sculpture Museum and Meilun Arena. Hualien Harbor Landscape Bridge and Songyuan Villa are also within 2 miles (3 km).

What's nearby

  • Hualien County Stone Sculpture Museum - 4 min walk - 0.4 km
  • Pine Garden - 3 min drive - 2.0 km
  • Hualien Cultural Creative Industries Park - 4 min drive - 3.3 km
  • Hualien Dongdamen Night Market - 4 min drive - 3.4 km
  • Port of Hualien - 6 min drive - 3.5 km

Getting around

  • Hualien Station - 9 min drive
  • Hualien (HUN) - 11 min drive

Restaurants

  • ‪府前食坊 - ‬9 min walk
  • ‪美崙紅茶 - ‬8 min walk
  • ‪上海餃子館 - ‬5 min walk
  • ‪好樹涼糖 - ‬3 min walk
  • ‪咖啡筆記 - ‬4 min walk

About this property

Chateau de Chine Hotel Hualien

Family-friendly 4.5-star hotel near Dongdamen Night Market
Chateau de Chine Hotel Hualien offers its guests a fitness center and a seasonal outdoor pool. There are 3 restaurants on site. A business center and meeting rooms are available.

A computer station is on site and wired Internet is free in public spaces. A terrace, a complimentary children's club, and an arcade/game room are also featured at the luxury Chateau de Chine Hotel Hualien. A roundtrip airport shuttle at scheduled times, an area shuttle, and a train station pick-up service are free. Free self parking is available.

This 4.5-star Hualien City hotel is smoke free.

  • 1 building
  • 156 guestrooms or units
  • 10 levels
  • 3 dining venues
  • Meeting rooms
  • Kid's club (free)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
Chateau de Chine Hotel Hualien offers 156 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. 37-cm LCD televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and hair dryers.

This Hualien City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Chinese (Mandarin), English, Japanese

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Property amenities

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Free children's club
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge); free wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 10:00 AM to 7:00 PM at scheduled times
  • Free area shuttle
  • Free train station pick-up and drop-off shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: TWD 450 to 495 for adults and TWD 250 to 275 for children
  • 3 restaurants

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Free children's club
  • Gym
  • Playground
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 37-cm LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport and train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 01 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately TWD 450 to 495 for adults, and TWD 250 to 275 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

Disposable personal items are available on request.

We should mention

  • The seasonal pool will open in May and close in October.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hualien Chateau de Chine
Hualien Chateau de Chine Hotel
Chateau Chine Hotel Hualien
Chateau Chine Hotel
Chateau Chine Hualien
Chateau Chine
Chateau De Chine Hualien
Chateau de Chine Hotel Hualien Hotel
Chateau de Chine Hotel Hualien Hualien City
Chateau de Chine Hotel Hualien Hotel Hualien City

Chateau de Chine Hotel Hualien Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 477 out of 1000 reviews
Rating 8 - Good. 350 out of 1000 reviews
Rating 6 - Okay. 117 out of 1000 reviews
Rating 4 - Poor. 39 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were staying here during the April 3rd earthquake (7.5). The staff jumped into action to keep safe and care for all guests. We want to commend the hotel for their response in a disaster. Additionally, the hotel was nice, with good amenities. We were not too far from the main area of town. We would love to go back and stay again.
Stayed 3 nights in Apr 2024

6/10 Okay

robert

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very disapointed that we were not allowed entry to the dinner area. The in hotel restaurant refused us entry as they said there was no room for us at the buffet dinner. It was reserved for locals only.
Stayed 2 nights in Mar 2024

10/10 Excellent

Larry, Kirkland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean room. Excellent stuff.
Stayed 4 nights in Jan 2024

10/10 Excellent

Larry, Kirkland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel. First we stayed 4 nights. Then we added another 2 nights.
Stayed 2 nights in Jan 2024

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

David

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kwok, St Catharines

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

MITSUHIRO

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Hualienはあまり惹かれるホテルがなかったものの比較的良いかと思われたので選択。しかし設備は古く朝食のビュッフェもシェフはなんだか陽気ではなくメニューも少なめに感じた(食べ過ぎずにすんで助かったが)。快適ではあったが、価格に見合ったバリューは無いと感じた。夏の観光シーズンだからこんなものなのでしょうね。(ちなみにこの前後で泊まった台北のホテルの方が安くて綺麗なのはどうもミスマッチ感を感じます。)
Stayed 1 night in Jul 2023

8/10 Good

Wei

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice swimming pool for kids. The wireless internet was not reliable. Buffet was decent.
Stayed 3 nights in Jun 2023

6/10 Okay

Hao Ghiam Marcus

Disliked: Property conditions & facilities
Property is very run down and very inconvenient as it is not around city centre. Shows that there is free area shuttle but there isn't any. End up spending extra money and time waiting and paying for taxi. Property is old and rather run down as well. Needs major refurbishment soon. Not worth the money paid.

10/10 Excellent

Tiffany

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
If you have young children, there is no better hotel to stay at! Their pool and sandbox make for great afternoon fun and the playroom is perfect for evenings and bad weather days. The breakfast buffet provides a large selection of eastern and western foods and also vegetarian options. The evening snack is a bonus too. The staff is absolutely wonderful. I would definitely stay here again!
Stayed 1 night in May 2023

8/10 Good

James

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice kids play area
Stayed 1 night in Apr 2023

8/10 Good

Rebecca

Stayed 3 nights in Jan 2023

6/10 Okay

Richard

Stayed 1 night in May 2022

6/10 Okay

Theodore

Travelled with family
Disliked: Staff & service
Disappointed
arrived the hotel around the normal check in time, room was not ready, was asked to wait 15 minutes but ended up to be 45 minutes, was quite disappointed as the room did not seem to be as nice as expected, seemed a bit aged, overall not so good, the only good thing worth mentioning was we asked for some amenities on the first evening and the housekeeping staff that came to assist was very attentive and nice!
Stayed 2 nights in Dec 2021

10/10 Excellent

Shu hsiang

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
I enjoy my stay there a lot even I only stayed for one night. The staff are all very professional and response quite fast when I have questions. And they seem to very willing to help out since I use English a lot. As a native Taiwanese, I do appreciate that. :)
Stayed 1 night in Nov 2021

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay here. Staff were very friendly and helpful. The hotel was well equipped for families with small children as there is a dedicated play center in one entire wing of the hotel, small gym, business center, lovely outdoor swimming pool with fountain, great buffet breakfast. Really enjoyed our experience here.
Stayed 1 night in Aug 2021

4/10 Poor

Joseph S.

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Improvement can be made
Room is too small and bed is too soft. Small room than the website picture showed. W/o paying attention to the small words you will be easily fooled during the booking process.
Stayed 2 nights in Feb 2021

8/10 Good

Shih wen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

環境不錯，小朋友很喜歡！
Stayed 1 night in Jul 2020

8/10 Good

Joseph

Travelled with family
Liked: Staff & service, room comfort
Good service but facilities need updating
Hotel is well suited for families with younger children. The outdoor pool and the indoor kids play area were good for kids. Service was good. However, the rooms really need updating (old carpet, furniture and bathroom).
Stayed 1 night in Jul 2020

6/10 Okay

李, 新竹

Travelled with family
Liked: Cleanliness, staff & service, amenities
大部分員工親切有禮，櫃檯check in員工林小姐應對有待加強，飯店車位嚴重不足 房間偏舊但整體還算ok，cp值尚可的飯店
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean and the decor on Jimmy floor is very beautiful. The playroom for children is also very clean and well maintained. Will recommend for family with young children.
Stayed 3 nights in Dec 2019

8/10 Good

Caroline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019