Note fondée sur 88 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 juin 2024 sur Expedia
It was an amazing experience
par un voyageur
Publié le 9 avr. 2024 sur Expedia
Me emcato el spa
par un voyageur
Good property, incredible property just neglected
Publié le 18 sept. 2023 sur HotelsThis hotel was an amazing property, absolutely huge, massive rooms and fantastic set up and location. However lots of little things are off.
Overall this was a lovely hotel, a bit dilapidated and in need of works through, you can sadly see that the political situation and Covid have had a great hit on this property. There are general signs of wear and tear and neglect through the property. From the lights in the grand entrance hall being absolutely full of dead bugs, to guttering sagging and patch works of bad paint jobs all over the place.
par un voyageur de West Chester
Publié le 1 sept. 2023 sur Expedia
Excellent family oriented resort with many amenities and a very professional, courteous, and excellent staff.
Commentaires de Gestion de l’hôtel
3 sept. 2023 par Jose Pantigoso - Resident Manager, Gestion de l’hôtel
We appreciate your comment and it makes us happy to know that you enjoy the service provided and the facilities offered by our hotel.
par un voyageur de West Chester
Publié le 30 août 2023 sur Expedia
par un voyageur
Publié le 9 août 2023 sur Expedia
Commentaires de Gestion de l’hôtel
3 sept. 2023 par Jose Pantigoso - Resident Manager, Gestion de l’hôtel
Thank you for booking at our hotel, we hope you come back soon.
par un voyageur
Publié le 17 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
18 juill. 2023 par Jose Pantigoso - Gerente Residente, Gestion de l’hôtel
Gracias por su valoración, esperamos pueda retornar pronto y continuar disfrutando de nuestras instalaciones y servicio.
par un voyageur
Publié le 28 mai 2023 sur Expedia
Excellent hotel for relax after 4 days inca trail.
All facilities, staff and services are great, as well as the breakfast and restaurant and bar menu options.
Commentaires de Gestion de l’hôtel
27 juin 2023 par Jose Pantigoso Resident Manager, Gestion de l’hôtel
Thank you for your comment, we hope you come back soon and continue enjoying our service and facilities.
par un voyageur
Um hotel museu no vale sagrado
Publié le 6 déc. 2022 sur HotelsHotel magnífico ( um autêntico museu) e q pode ser um verdadeiro paraíso! Contudo com zonas de refeições a precisarem de ser rapidamente remodeladas. Inexistência de ar condicionado no quarto ( hipótese de aquecedor elétrico ou ventoinha !!!) o q nos obriga a dormir de janela aberta e diminui bastante o conforto.
Commentaires de Gestion de l’hôtel
3 janv. 2023 par Jose Pantigoso -Gerente Residente, Gestion de l’hôtel
Obrigado, pelo seu comentário, ajuda-nos a melhorar e continuar a procurar o melhor conforto para os nossos visitantes, vamos fazer uma renovação do nosso restaurante, esperamos que volte em breve e continue a desfrutar das nossas instalações e serviço simpático.
par un voyageur de fountain valley
Publié le 16 nov. 2022 sur Expedia
I would change mattresses, plus do something about the bugs.
Commentaires de Gestion de l’hôtel
16 nov. 2022 par Jose Pantigoso - Resident Manager, Gestion de l’hôtel
Thank you for booking at our hotel, your comment helps us to continue improving, mosquitoes appear this season, we are a hotel that has a lot of green area and we are located in front of the Urubamba river, we carry out disinfection periodically during this season, however, since it is something natural, we cannot fight them 100%, we recommend to all our guests to have the windows closed after 5pm. The mattresses are in optimal conditions but we take your recommendation into account. We hope that you can return and continue enjoying our facilities and our friendly service.
