Note fondée sur 28 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,6 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Was ok
Publié le 13 août 2024 sur HotelsStays fine.checkin was complicated
par un voyageur
Publié le 12 août 2024 sur Expedia
par un voyageur
Publié le 8 août 2024 sur Wotif
Struggled to find.no reception.no way to get in
No communication
par un voyageur
Publié le 5 août 2024 sur Expedia
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Fantastic
par un voyageur
Large apartment. Great value for money.
Publié le 4 juill. 2024 sur HotelsA really nice big apartment at an very good price. So nice and easy to work with the hotelier. Would definitely return.
par un voyageur
Publié le 25 juin 2024 sur Expedia
All good 👍
par un voyageur
Publié le 22 juin 2024 sur Expedia
The apartment is spacious and comfortable.
There were some things missing, like a coffee table or side tables, and not having tea towels or oven mits provided made getting anything out of the oven very difficult. However, we were provided other missing items very quickly.
The check in process needs some work, there is no reception so you get an email the day you check in with a link to pay. This didn't feel secure and I wasn't happy having to process payment this way.
par un voyageur
people-free experience = bad experience
Publié le 11 juin 2024 sur HotelsThis is a person-free check-in. there are no staff on site. if you miss the email inviting you to check in online, you can't - and have to chase by phone to get another email with a payment link. Then chase again to get the door codes, etc to get in, use the lift, etc. More like a youth custody centre than a hotel. Avoid.
Commentaires de Gestion de l’hôtel
11 juin 2024 par Alex, Gestion de l’hôtel
My apologies if you have had a bad experience with us at Deal House Apartments. All our hotels are self check-in and it is normally a smooth and easy experience to stay with us. Unfortunately you seem to have missed all our emails sent to you on multiple occasions, these were sent before your check in date via email and included step-by-step information on how to gain access to our property. Our phone line is open 24/7 to offer our customers assistance with anything they may need before and during their stay. We do hope that if you do choose to stay with us in the future that you have a better experience overall.
par un voyageur
Publié le 13 mai 2024 sur Expedia
