Note fondée sur 23 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
The Main House
Publié le 30 oct. 2024 sur HomeAwayGreat Vacation spot. Would definitely recommend this place.
par un voyageur
Nice, overall
Publié le 13 oct. 2024 sur HomeAwayNice stay overall. Pool table is definitely well-worn and used-looking, but still fun. Dusty windows and ceiling fans and other areas, but deceivingly large property. Waterfront is a very nice bonus.
par un voyageur
Caution
Publié le 24 juill. 2024 sur HomeAwayThis house is at a terrific location.
The house itself is in disrepair.
par un voyageur
READ BEFORE STAYING
Publié le 1 juin 2024 sur HomeAwayLet me start by saying that the view from this place is gorgeous. The house itself was designed very beautifully.However, not very practically. Every sound can be heard through the floorboards for those staying downstairs and through the walls, as no ceiling was placed between the two levels. The beds, linens, furniture, deck and everything else appears to be very cheap. Bring your own trash bags, pillows, paper towels and toilet paper as the ones provided are clearly from the Dollar Tree and useless. The deck had some very clear structural issues, the “professionally leveled” pool table downstairs is full of tears and rips and being held up on one side by what appears to be cardboard. The house was mostly clean, aside from the plastic paneling and trash we found on the deck. The washing machine had mold in it as did the downstairs shower. When we arrived the trash bins outside were overflowing, and we had to pick up this trash every morning as animals were easily able to access it. We reached out to support about this over multiple days, with no response. I wish I could post true pictures of everything. The app said trash is Thursday, however the sign in the house says Wednesday and Saturday. There were multiple other instances of miscommunication between the Vrbo app, Vacasa and the signage in the house. We learned our lesson to never book with Vacasa as we’ve had much better experiences for half the cost elsewhere on the lake. Not worth the money they are charging!
Commentaires de Gestion de l’hôtel
24 juin 2024 par VrboOwner, Gestion de l’hôtel
Abigail, we're glad you enjoyed the view and thought our home was beautifully designed! That said, we apologize for the issues you encountered that kept you from fully enjoying your stay. We shared your feedback with the local manager who assured us they have reviewed the items you brought to our attention. They noted that while the pool table is a professional table, it is showing some signs of wear and tear and since an area of the floor is uneven, a piece of wood is under a leg to level it. Additionally, the home was not found to have mold but the housekeeping team will address any issues with the washing machine and shower. We're glad to report that the deck has been inspected by our maintenance team and everything is structurally sound. There may be some signs of wear and tear, but everything is safe and secure. Regarding the linens, we use our approved linens, terry, and consumables and we regret they were not to your liking. Please know you could have reported your concerns during your visit and our local team would have been happy to address them. We hope you will give us another opportunity to provide you with a much-improved experience in the future.
par un voyageur
Beautiful Stay!
Publié le 2 mars 2024 sur HomeAwayWe had a wonderful long weekend here with 2 adults and 3 teens. The home itself is beautiful with wood beams throughout and ample space.
The pool table and hot tub were great additions.
We enjoyed the dock for fishing and enjoyed the fire pit.
Location was great.
Ample kitchen supplies.
Wonderful weekend! We would love to return.
par un voyageur
Excellent Experience
Publié le 5 janv. 2024 sur HomeAwayWe had a most excellent stay at the Main House. The property was clean and very spacious. Listing was priced well for NYE weekend, and had most of what we needed to cook - coffee maker, microwave, fridge space, basic spices (garlic, salt, pepper, thyme, rosemary, onion powder, paprika). The enormous pile of firewood was nice to keep fires going all weekend long.
Would recommend the owner/property manager have extra towels (bath and kitchen) on hand. Also, would have been nice to have trash bags and dish soap at the house.
There is a convenience store ~10 minutes away with basic food items, etc.
We would love to stay here again!
par un voyageur
Huddleston Va
Publié le 12 nov. 2023 sur HomeAwayCheckin to the house was easy. The house was exactly as listed. The views were amazing, the house was clean and plenty of wood for the fireplace. The house was perfect for our family to all stay together. Highly recommend.
par un voyageur
Beautiful views and a huge house!
Publié le 22 oct. 2023 sur HomeAwayHouse is very spacious and has gorgeous views!!! Pictures of the house are exactly as advertised. Yes, furniture and decor is outdated, but didn’t bother us.
We thoroughly enjoyed the beautiful lake front property and private dock and launch. We paddleboarded every day, swam around the lake, and sat and enjoyed the view! We built fires and hung in the hammock daily and it was one of the best vacations we have had! The balcony in the back of the house is wonderful! Just doesn’t have lights on it which was weird!
The hot tub was a highlight to enjoy for sure! Although, after 2 days the water got cloudy and looked like there was something wrong with the filter. After reaching out to vacasa, no help was really provided to fix it. We weren’t there for very long so it didn’t bother us much, but it was frustrating that there was not an actual person who responded to help fix the problem.
The tv/video system in the basement was frustrating to work with. None of the remotes had batteries in them and there were none in the house, so the system could only be used with the Apple TV or Nintendo switch we brought with us. That was bothersome. Vacasa said they would send someone out to fix it, but no one came.
Overall we really enjoyed our stay and the fully stocked kitchen was a nice convenience!! We made all our meals there and never had to go out - which is good because there is nothing super close by!! Just the way we like it!
I give it 4/5 stars for those few problems.
Commentaires de Gestion de l’hôtel
6 nov. 2023 par VrboOwner, Gestion de l’hôtel
Hi Erika, thank you for taking the time to review your stay with us, we are so glad to hear that you had a phenomenal getaway. We appreciate you letting us know that there is room for improvement and will follow up with our local team regarding your feedback. We hope to host you for another great stay in the future!
par un voyageur de Springfield
Interesting place
Publié le 8 oct. 2023 sur HomeAwayLayout is interesting. Everything was super clean and had everything we needed. Wish the owner had not picked our week to have Home Depot deliver stuff and bug us a dozen times about it. Worth a look tho.
Commentaires de Gestion de l’hôtel
23 oct. 2023 par VrboOwner, Gestion de l’hôtel
We are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We passed your comments along to our local manager to review and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!
par un voyageur de Williamsburg, VA
Family Lake Trip
Publié le 1 sept. 2023 sur HomeAwayGreat view of the lake. Bedrooms are spread out. Two large rooms to hangout in. Our family enjoyed the stay.
