Note fondée sur 20 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,9 Service et personnel
5,0 Confort de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Merveilleux hôtel historique
Publié le 31 oct. 2023 sur HotelsMerveilleuse maison historique de Hue . On séjourne dans des pavillons de style ancien autour du jardin de de la piscine décorés d’antiquités . Restaurant de grande qualité dans la décoration le service comme la gastronomie . Très bon accueil de Lan Anh Tran et de son équipe . Vélos à disposition à proximité de la citadelle de Hue .
Commentaires de Gestion de l’hôtel
1 nov. 2023 par Ancient Hue Garden Houses, Gestion de l’hôtel
Dear Mr./Mrs. Marc Olivier,Thank you for your kind words! We're delighted to hear that you enjoyed your stay at our historic house in Hue. It's wonderful to know that you appreciated the old-style pavilions, the beautiful swimming pool garden with antique decorations, and the high-quality restaurant. We'll be sure to pass on your compliments to Lan Anh Tran and the team for their warm welcome. It's great to hear that you also took advantage of the bikes available for exploring the area near the Hue citadel. We hope to welcome you back in the future for another memorable experience!With our best regards, Phuc (Ms.)Sale Department
par un voyageur
Séjour magique
Publié le 1 avr. 2023 sur HotelsUn superbe séjour, l’hôtel est magnifique, le service extra et la nourriture délicieuse…un peu en retrait du brouhaha de la ville…un vrai havre de paix ! À préserver absolument
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Binh Tran, Gestion de l’hôtel
Dear Séjour Magique,Thank you so much for your wonderful feedback regarding your recent stay with us. We are thrilled to hear that you found our hotel beautiful, our service exceptional, and our food delicious. It's especially rewarding to know that you appreciated the tranquil environment away from the city's hustle and bustle.We truly appreciate you taking the time to share your experience on Expedia. Your recommendation means the world to us and motivates our dedicated team to continue delivering memorable stays for our valued guests.We look forward to welcoming you back soon for another enjoyable experience.Warm regards,Binh Tran Sales Department
par un voyageur
Publié le 7 août 2024 sur Expedia
Staff was excellent and helpful
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Phuc (Ms.)/Sales Department, Gestion de l’hôtel
Dear Mr. Tom, Thank you so much for your feedback. We are delighted to hear that you found them to be excellent and helpful. Our team strives to provide exceptional service, and your kind words are truly appreciated.Best Regards,
par un voyageur
Publié le 30 juin 2024 sur Expedia
par un voyageur
Publié le 19 avr. 2024 sur Expedia
Wir haben drei Tage im Ancient Hue Garden Houses verbringen dürfen und waren im neuen Bereich (France Quarter) untergebracht. Das Zimmer und der Service waren Top (!!!) und am Pool haben wir Nachmittage entspannt verbracht. Zum Frühstück steht ein grosse Auswahl an leckeren Gerichten zur Auswahl und auch der Kaffee war super. Hervorzuheben ist auch der Staff, die uns jederzeit ein gut aufgehobenes Gefühl gegeben hat. Preislich zwar gehoben, wir haben die Tage aber sehr genossen.
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Binh Tran , Gestion de l’hôtel
Dear Andre,Thank you so much for your wonderful feedback about your recent three-day stay at Ancient Hue Garden Houses, especially in our new France Quarter. We're delighted that you found the room and service exceptional (!!!), and enjoyed relaxing afternoons by the pool. It's fantastic to hear that our breakfast selection and coffee met your expectations.Our team is thrilled to have provided you with a welcoming and comfortable experience throughout your stay. Your kind words about our staff mean a lot to us.While we aim to provide a premium experience, we're glad to hear that you thoroughly enjoyed your time with us. We hope to welcome you back for more memorable days in the future.Warm regards,Binh Tran Sales Department
par un voyageur de Ely
Publié le 27 mars 2024 sur Expedia
Charming property with attractive decor, in the style of former royal residences. High standard of catering with excellent presentation for meals. Secluded area of the city for peace and quiet.
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Binh Tran , Gestion de l’hôtel
Dear Luk,Thank you for your wonderful feedback following your recent stay at our charming property. We are delighted to hear that you appreciated the attractive decor inspired by former royal residences and that you found our catering standards to be of a high standard with an excellent meal presentation.Our secluded location in the village is indeed perfect for those seeking peace, away from the hustle and bustle.We sincerely appreciate your kind comments and hope to have the pleasure of welcoming you back for another memorable experience soon.Best regards,Binh Tran Sales Department
par un voyageur
Publié le 10 mars 2024 sur Hotels
Amazing hotel. Really nice and spacious room with beautiful decorations.
Staff are very friendly and helpful
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Binh Tran , Gestion de l’hôtel
Dear Derek,Thank you so much for your amazing feedback about your recent stay with us! We are thrilled to hear that you enjoyed our beautiful and spacious room with its lovely decorations. It's also wonderful to know that our staff made a positive impression with their friendliness and helpfulness.Your kind words mean a lot to us, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back for another fantastic stay soon.Warm regards,Binh Tran Sales Department
par un voyageur
a very special experience
Publié le 10 févr. 2024 sur HotelsI absolutely loved staying at Ancient Hue Garden Houses, in the impeccable Marguerite Duras villa. The attention to detail and the quality of the furnishings, the view onto the pool and the garden, the delicious Vietnamese food in the restaurant, the location (a bit out of the center of town but not too far) - everything came together to make me so glad that I booked my stay here in Hue, a gem of a city. A very special experience that I highly recommend.
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Binh Tran , Gestion de l’hôtel
Dear Susan,Thank you so much for your glowing feedback about your stay at Ancient Hue Garden Houses, particularly in the Marguerite Duras villa. We are thrilled to hear that you loved every aspect of your experience with us.It's wonderful to know that you appreciated the attention to detail and the quality of furnishings in the villa, as well as the picturesque view of the pool and garden. We're delighted that you enjoyed the delicious Vietnamese cuisine served in our restaurant and found our location to be just right—peaceful yet convenient.Your recommendation means a lot to us, and we are honored to have provided you with a very special experience in Hue. We look forward to welcoming you back for another memorable stay in the future.Warm regards,Binh Tran Sales Department
par un voyageur
Sad to leave such a great place
Publié le 3 déc. 2023 sur HotelsStaff are great, room was massive and comfy, spa and pool are excellent, all meals were wonderful (pan-breakfast with bahn mi recommended, and Imperial set menu with incredible vegetable carvings), just don’t be clumsy and break anything… Hotels.com indicated a free mini bar but that didn’t turn out to be the case. Still a great place to stay and would recommend at least 3 nights’ stay.
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Binh Tran , Gestion de l’hôtel
Dear Nicole,Thank you for sharing your detailed feedback about your recent stay with us. We're delighted that you had a great experience overall, enjoying our spacious and comfortable room, excellent spa and pool facilities, and wonderful meals, especially the pan-breakfast with bahn mi and the Imperial set menu with its incredible vegetable carvings.We apologize for any confusion regarding the mini bar and appreciate your understanding. Your recommendation for a minimum of 3 nights' stay means a lot to us, and we hope to welcome you back for another enjoyable visit soon.Warm regards,Binh Tran Sales Department
par un voyageur
Publié le 23 oct. 2023 sur Expedia
This property and the staff are amazing. On arrival, I was made to feel like the most important guest they would ever have, and this experience continued through my stay. The property was spacious, well appointed and importantly serene…. It felt like a haven.
The dining was sensational and I could not fault the menu option, prices or service.
Wish
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Binh Tran , Gestion de l’hôtel
Dear Benjamin, Thank you so much for your incredible feedback following your recent stay with us. We are thrilled to hear that you felt like our most important guest from the moment you arrived and that this exceptional experience continued throughout your stay.It's wonderful to know that you found our property spacious, well-appointed, and serene—a true haven for relaxation. We're delighted that you enjoyed our sensational dining experience, and that our menu options, prices, and service exceeded your expectations.Your kind words mean a lot to us, and we truly appreciate your recommendation. We look forward to welcoming you back for another memorable stay soon.Warm regards,Binh Tran Sales Department
